Core Account Manager Commercial Aviation

bp; Madrid; Hybrid; EUR 70,000 - 90,000; Full time

Job summary

bp aviation is seeking a results-driven Account Manager to lead key customer relationships and drive profitable growth. You will manage a team of Account Executives and collaborate with cross-functional partners to deliver on commercial targets while maintaining 100% customer centricity.

In this hybrid role based in Madrid, you will develop strategic customer plans, coordinate tender processes, and ensure credit policies are followed.

Qualifications

• Bachelor degree and / or equivalent experience with a successful track record in Sales and Marketing.
• Sales and Marketing experience; Account Management and delivering financial success.
• Strong negotiation and relationship-building skills.

Responsibilities

• Represent aviation in each customer aligned with global strategy.
• Develop customer plans with Regional, Commercial and CSO teams.
• Ensure delivery of the agreed commercial targets.
• Identify opportunities to deliver value to bp and customers.
• Coordinate responses to customer SAF requirements.
• Oversee customer credit management per aviation policies.
• Perform tender and contract management.
• Provide customer and industry updates to the organization.
• Participate in subregions strategy meetings.

Skills

Account management

Sales & marketing

Negotiation

Stakeholder management

Education

Bachelor degree

Job description

Job Family Group:

Sales Group

Job Description:

Bp is reimagining energy for people and our planet.

We provide heat, light and mobility to customers worldwide. We’re fundamentally redefining what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.

It’s a big value to us that the differences we see in the world around us are reflected in our workplace. Who you are is what counts, not where you’re from or how you live your life. A culture that values everyone benefits all of us. That’s why, to help our people thrive, we cultivate a truly diverse and inclusive environment.

Aviation’s vision is to be the fuel and services partner of choice for their customer. We are on a journey to transform our business to become more customer centric, higher performing and to play a key role in bp’s net zero ambition.

The purpose of this role is to optimize bp aviation’s business through customer intimacy, top-class line management of Account Executives and Managers, innovative offer execution and taking complete ownership of the customer relationships they have been entrusted with. It’s their job to ensure 100% customer centricity of bp aviation and its internal partners (ST&S, Midstream,, etc.) at all times therefore enabling sustainable win-win growth and securing long‑term, profitable relationships with our customers.

What you will deliver:

• Represent aviation in each customer in a manner consistent with aviation’s global business strategy.
• Develop customer plans, alligned with Regional, Commercial and CSO teams.
• Ensure delivery of the agreed commercial targets
• Proactively seeking for opportunities to deliver value to bp and customers
• Coordinate within the organization the response to customer SAF requirements
• Ensure the credit managemetn of customer according aviation credit team policies
• Perform the Tender and contract management.
• Feedback customer and industry updates to the rest of the organization.
• Participate in subregions strategy meetings

What you need to be successful:

Education

• Bachelor degree and / or equivalent experience with a successful track record in Sales and Marketing

Experience

• Sales and Marketing experience is important, especially Account Management, delivering financial success
• Proven track record of commercial acumen, negotiating and direct sales skills
• Commercial and business judgement developed in different business environments (bp aviation) across a range of markets / functions and cultures is a plus
• Strong interpersonal and communication skills with the ability to build relationships and influence at all levels of the organisation (internal & external)
• bp aviation experience is a plus but not essential

Other

• bp Values and Behaviours and Leadership expectations

Skills & Competencies

• Competitor, industry and customer focus
• Customer Experience Excellence
• Customer value proposition development and engagement (Sales)
• Offer and product knowledge

Why Join our team?

At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work‑life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.

We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits.

Reinvent your career as you help our business meet the challenges of the future.

Travel Requirement:

Up to 25% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status.Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre‑placement drug screening, medical review of physical fitness for the role, and background checks.