COORDINATORE CLINICA DENTALE (F / M)

Impress; Madrid; Presencial; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

A leading health-tech innovator in Madrid seeks a Doctor Trainer to support and train medical teams across clinics in Spain. The ideal candidate will have a degree in dentistry or orthodontics, solid clinical experience, and excellent communication skills in Spanish and English. Responsibilities include approving treatment plans, monitoring quality, and creating training processes. The position may involve travel across Spanish clinics and offers a dynamic work environment.

Servicios

High-end technical equipment

Ongoing training

Career path and growth opportunities

Special discounts on aligner treatments

Formación

• Graduate in dentistry or orthodontics, registered with the Dental Association.
• Solid clinical experience, ideally with aligners and digital technologies.
• Experience in supervising or coordinating a medical team.
• Proficiency in digital tools and patient tracking software.
• Ability to supervise and validate treatment plans and manage complex cases.
• Willingness to travel frequently to all Spanish clinics and occasionally abroad.

Responsabilidades

• Approve treatment plans and review eligibility.
• Be the first level of support for doctors and auxiliaries.
• Create processes for smooth support for front doctors.
• Liaise between clinics and HQ in Barcelona.
• Monitor quality reports and NPS.
• Engage in marketing and interviews for social media.

Conocimientos

Clinical experience with aligners

Leadership skills

Organizational skills

Excellent communication skills

Proficiency in digital tools

Patient excellence focus

Fluent Spanish

Professional English

Educación

Degree in dentistry or orthodontics

Herramientas

Patient tracking software

Descripción del empleo

Impress – Europe’s Leading Health-Tech Innovator!

We believe everyone deserves a smile they’ll love. As the largest Ortho clinic chain in Europe, we combine cutting‑edge tech with expert care, revolutionizing invisible orthodontics since 2019.

With 140+ clinics across 9 countries and rapid growth, we’re improving lives worldwide.

Doctor Trainer Spain

The Impress team is passionate about teeth, digitalisation, and customer service. We are looking for a Doctor Trainer to accompany and support our doctors in their daily needs across all our clinics.

What we offer

• High‑end, high‑performance technical equipment
• Modern, fully renovated dental centres
• Ongoing training
• Support from a general practitioner for procedures not related to orthodontics
• Professional supervision team dedicated to patients, alongside clinical appointments and available 7 days a week via the treatment tracking app
• International network of colleagues (EU & USA)
• Energetic clinical team that listens to each other
• Career path and growth opportunities
• Special discounts on aligner treatments for you and your family

In this role, you will

• Approve treatment plans cases, review eligibility, approve refinements
• Be the first level of support for the doctors and auxiliaries
• Create the team and processes for smooth support for the front doctors
• Be the liaison between the clinics and the HQ in Barcelona
• Create training and processes
• Train teams on processes and training techniques
• Daily monitor quality reports and NPS and ensure good performance
• Create improvement action plans and implement them
• Daily monitor utilisation and efficiency of clinic teams; organise daily quality checks
• Create and implement procedures for quality monitoring of hygienists, auxiliaries, doctors in tool use and compliance with processes
• Solve escalated patient requests and personally work with problem patients via clinic meetings, calls, video conference or emails
• Engage in marketing and interviews, receive influencers, and photoshoots; this may involve videos for social media
• Combine work in the office and in the clinic when clinic requires orthodontic knowledge support
• Work may involve travelling and working on weekends

Your hard work and drive to succeed will deliver nothing less than impressive results.

What you need to be successful

• Graduate in dentistry or orthodontics, registered with the Dental Association
• Solid clinical experience, ideally with aligners and digital technologies
• Experience in supervising or coordinating a medical team
• Proficiency in digital tools and patient tracking software
• Ability to supervise and validate treatment plans and manage complex cases
• Natural leadership, organisational skills, and excellent communication skills
• Focus on patient excellence and continuous improvement
• Fluent Spanish, professional English
• Willingness to travel frequently to all Spanish clinics and occasionally abroad