Coordinator, Front Office, The Westin Resort, Costa Navarino (2027)

Costa Navarino; Los Pilos; On-site; EUR 21,000 - 29,000; Full time

Benefits offered by this job

Private Medical Plan

Accommodation nearby (for eligible)

Meals Provided On-site

Uniform & Laundry Service

Job summary

Costa Navarino is seeking a Coordinator, Front Office to join our team. You will provide warm, professional, and efficient service throughout the guest stay, handling check-in and check-out, guest requests and payments while maintaining high standards of hospitality.

This role partners with HR and hotel departments to ensure timely follow-up and smooth front office operations, managing Marriott tools, Bonvoy enrolment, and daily documentation in a fast-paced environment.

Qualifications

• Previous Front Office experience is required or highly preferred.
• Hospitality degree or related qualification is an advantage.
• Good command of English and Greek; additional languages are a plus.

Responsibilities

• Provide warm, professional, and efficient service throughout the guest stay, handling check-in/check-out, guest requests and payments.
• Support daily HR and administrative tasks, including rosters and leave forms.
• Manage the Front Office inbox and respond to guest and internal requests; coordinate with hotel departments for timely follow-up.
• Support Front Office procedures, including check-in/check-out documentation.
• Manage Marriott tools, chats, cases, mobile key requests and notifications.
• Review upcoming arrivals and support Marriott Bonvoy enrolment opportunities.
• Coordinate daily flight information and provide admin support to the Front Office team.

Skills

Front Office exp

Multitasking

Team player

Communication

Education

Hospitality degree

Tools

Opera PMS

SAP

Microsoft Office

Job description

Be Part of Our Story. Grow with Us.

Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.

Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.

This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.

We are looking for a Coordinator, Front Office to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.

In this position, you will provide warm, professional and efficient service throughout the guest stay, handling check-in and check-out, guest requests, payments and other Front Office activities while maintaining high standards of hospitality.

Responsibilities

• Support daily HR and administrative tasks, including rosters, leave forms and lunch planning.
• Manage the main Front Office inbox and respond to guest and internal requests.
• Coordinate with guests and hotel departments to ensure timely follow-up.
• Support daily Front Office procedures, including check-in and check-out documentation.
• Manage Marriott tools, chats, cases, mobile key requests and notifications.
• Review upcoming arrivals and support Marriott Bonvoy enrolment opportunities.
• Coordinate daily flight information and provide administrative support to the Front Office team.

Requirements

• Previous experience in a Front Office role.
• Hospitality degree or related qualification will be considered an advantage.
• Good command of spoken and written Greek and English; knowledge of an additional language will be considered an advantage.
• Strong knowledge of Opera PMS, SAP and Microsoft Office.
• Strong organizational and communication skills, with the ability to multitask.
• Team-oriented and guest-focused, with a proactive approach to anticipating guest needs.
• Guest-focused approach and strong team spirit, with a commitment to high service standards.

Benefits

What We Offer

• Private Medical Plan
• Accommodation in the vicinity of Costa Navarino (for eligible associates)
• Meals Provided On-site
• Uniform & Laundry Service (where applicable)

Personal & Professional Growth

• Ongoing Training & Development Opportunities
• Opportunities for Task Force Assignments at Marriott Hotels Abroad
• Experience in a Multicultural & International Work Environment

Wellbeing & Perks

• Use of Costa Navarino Facilities (subject to internal policies)
• Access to the Support Room - Online Wellness Platform
• Recognition & Wellbeing Initiatives
• Employee Discounts & Associate Benefits at Marriott Hotels Worldwide