Coordinadora - Office

Crane Worldwide Logistics; Arbo; Presencial; EUR 32.000 - 48.000; Jornada completa

Descripción de la vacante

Crane Worldwide Logistics is seeking a Ground Transportation Coordinator to manage international road freight shipments across Europe and non-EU countries. You will coordinate transport, ensure documentation accuracy, and monitor shipments for on-time delivery.

Responsibilities include preparing import/export documents, coordinating customs clearance with brokers and carriers, and maintaining strong customer communications.

Formación

• High school diploma or equivalent required.
• 3–5 years experience in international road freight operations and customs documentation is advantageous.
• Strong command of English; additional European languages are a plus.

Responsabilidades

• Coordinate international road freight shipments across Europe and non-EU countries.
• Oversee transport process: collection, tracking, and last-mile delivery.
• Prepare and review all transport and customs documents for import/export road freight.
• Coordinate customs clearance with brokers, customers, carriers, and internal teams.
• Monitor shipments to ensure on-time delivery and resolve issues.

Conocimientos

Customer service

Communication

Excel

Billing

Documentation

Customs procedures

Multitasking

Team collaboration

English proficiency

Foreign languages

Educación

High school diploma or equivalent

Herramientas

MS Excel

Descripción del empleo

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

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The Ground Transportation Coordinator manages international road freight shipments across EU and non-EU countries, coordinates transport and customs processes, ensures documentation accuracy, and monitors shipments to guarantee efficient and timely delivery.

Essential Job Functions:

• Coordinate international road freight shipments across Europe and non-EU countries, from pickup to final delivery.
• Manage the complete transport process, including collection, operational coordination, shipment tracking, customs coordination, and last-mile delivery.
• Prepare, review, and manage all transport and customs documentation required for import and export road freight operations.
• Coordinate customs clearance processes with customs brokers, customers, carriers, and internal teams to ensure compliance with international trade regulations.
• Monitor shipments proactively to ensure on-time deliveries and resolve operational incidents efficiently.
• Maintain constant communication with customers, carriers, customs brokers, and internal teams regarding shipment status, documentation, and operational updates.
• Handle customer billing and validate supplier invoices accurately.
• Build and maintain strong relationships with customers by providing excellent customer service and timely responses.
• Collaborate with other company branches and partners across Europe and internationally to ensure efficient operations and customer satisfaction.
• Perform other duties as assigned.

Physical Requirements:

• Position may require extended periods of sitting, computer use, standing, and walking.
• Some light lifting may be required in certain situations.

Other Skills and Abilities:

• Strong customer service orientation with excellent communication skills.
• Highly proactive, organized, and solution-oriented mindset.
• Ability to manage multiple shipments simultaneously in a fast-paced environment.
• Team player with a collaborative attitude and strong motivation to learn and grow.
• Good knowledge of Microsoft Excel and general computer skills.
• Knowledge of billing processes and invoice validation.
• Experience or understanding of customs procedures and international trade documentation (CMR, commercial invoices, packing lists, export/import documentation, customs instructions, and related documents).
• Attention to detail and ability to prioritize tasks effectively.
• High level of English (written and spoken).
• Additional European languages are considered a plus.
• Knowledge of international road freight transportation across EU and non-EU countries is highly valued.

Education and Experience:

• High school diploma or equivalent required.
• 3-5 years experience in international road freight operations and customs documentation is considered an advantage.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time.