Consumer Care Specialist & Community Manager - Native German

Financecolombia; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global customer experience firm is looking for a Consumer Care Specialist & Community Manager with native German skills. This role focuses on enhancing consumer journeys across multiple platforms, managing client relationships, and creating engaging content. Successful candidates will have a background in consumer care and be adept at social media strategies. Join a team dedicated to innovation and performance-driven marketing solutions.

Formación

• Native German speaker.
• Experience in consumer care and community management is preferred.

Responsabilidades

• Create frictionless consumer journeys across various channels.
• Manage client acquisition and loyalty through social media.
• Develop and execute personalized marketing content.

Descripción del empleo

Job Description

Findasense is an award-winning global Omnichannel Customer Experience company that partners with Fortune 500 companies to deliver deep knowledge and performance-driven marketing solutions with 200+ experts across 12 countries.

We are seeking a Consumer Care Specialist & Community Manager - Native German to join our team. Our mission is to innovate and transform the way organizations build relationships with people.

About the Role

We can help you create a frictionless consumer journey across all channels (phone, social, web, mobile, retail, etc), using the power of social Data Science to create personalized experiences and execute the strategies by creating compelling creative content.

We provide consulting & managed services for integrated social media business management through multichannel customer care, real-time content marketing, data science and intelligence.

Company Overview

With offices in the United States, Argentina, Chile, Perú, Costa Rica, Colombia, Ecuador, Spain, Portugal, India and China, we are able to support our clients globally and locally.

We leverage social media by creating customer-centric conversations, managing client acquisition and loyalty, becoming cost-effective, and driving revenue.

We work with some of the largest companies in the world and we excel at providing consulting, integration, innovation, and support services that improve the way the world’s leading companies do social.

Our Clients

• The Coca-Cola Company
• L'Oreal
• AirFrance/KLM
• Warner
• Lenovo
• CPP
• Groupon
• SportingBet
• Worten
• Electronic Arts
• Ticketbis
• Bristol-Meyers Squibb
• 20minutos.es
• RACC
• Acciona Transmediterranea
• IE Business School
• Rumbo
• Indra
• Jazztel
• La Información
• Bayer
• Libertad Digital
• Bancaja
• Axesor