Compensation & Benefits Manager – all genders

Jobtailor; Islas Canarias; Presencial; EUR 55.000 - 85.000; Jornada completa

Descripción de la vacante

Jobtailor in the Canary Islands seeks an experienced Client Relationship Manager to act as the primary contact between clients and internal teams and to develop tailored benefits programs. You will build relationships, advise on compensation & benefits, manage projects, and ensure high service levels, with German and English fluency.

Join a client-focused team delivering strategic advice, innovative bonus models, and sustainable employee retention solutions in a dynamic market.

Formación

• Several years of professional experience, ideally in key account management, project management, or Customer Success Management.
• Strong knowledge of HR and tax-related matters.
• Experience in Compensation & Benefits is an advantage.
• Strong service orientation, empathy, excellent communication skills, and assertiveness.
• Independent, structured, and solution-oriented approach to work.
• Fluent German and English, suitable for professional negotiations.

Responsabilidades

• Act as the central point of contact between internal departments and clients.
• Build trusting client relationships and maintain them through active relationship management.
• Identify the individual needs of clients and their employees.
• Develop tailored solutions and ensure a high level of client satisfaction.
• Support new and existing clients throughout all stages of the engagement process.
• Provide strategic advice to clients and develop tailored benefits programmes.
• Identify opportunities to improve existing systems and support sustainable employee retention.
• Proactively inform clients about new benefits and further developments.

Conocimientos

Key Account Management

Project Management

Customer Success Management

HR Knowledge

Tax Knowledge

German language

English language

Communication skills

Empathy

Organizational Skills

Educación

Commercial Training

Descripción del empleo

• Act as the central point of contact between internal departments and clients
• Build trusting client relationships and maintain them through active relationship management
• Identify the individual needs of clients and their employees
• Develop tailored solutions and ensure a high level of client satisfaction
• Support new and existing clients throughout all stages of the engagement process
• Ensure high standards of quality and service
• Proactively inform clients about new benefits and further developments
• Actively contribute to shaping the benefits portfolio, including innovative bonus models
• Provide strategic advice to clients and develop tailored benefits programmes
• Identify opportunities to improve existing systems and support sustainable employee retention

Requirements

• Completed commercial training or an equivalent qualification
• Several years of professional experience, ideally in key account management, project management, or Customer Success Management
• Strong knowledge of HR and tax-related matters
• Experience in Compensation & Benefits is an advantage
• Strong service orientation, empathy, excellent communication skills, and assertiveness
• Independent, structured, and solution-oriented approach to work
• Strong planning and organisational skills
• Confident handling of commercial and business-related matters
• Fluent German and English, suitable for professional negotiations
• Solid project management skills
• Affinity for technical topics

Core Competencies

Demonstrates expertise in client relationship management, strategic advice, and tailored benefits program development, with a strong focus on service orientation and effective communication in both German and English.

Highest-signal resume keywords

• Key Account Management
• Project Management
• Compensation & Benefits
• Fluent German
• Fluent English

Hard Skills

• Commercial Training
• HR Knowledge
• Tax-Related Matters
• Project Management Skills
• Benefits Program Development

Soft Skills

• Service Orientation
• Empathy
• Excellent Communication Skills
• Assertiveness
• Organizational Skills

Industry Keywords

• Client Relationship Management
• Employee Retention
• Benefits Portfolio
• Innovative Bonus Models
• Sustainable Solutions