Clinical Site Operations Specialist

KCR Placement; Madrid; Hybrid; EUR 32,000 - 55,000; Full time

Benefits offered by this job

Annual leave

Health insurance

Retirement planning

Employee Assistance Program

Life assurance

Childcare vouchers

Gym membership discounts

Travel passes

Job summary

ICON, a global healthcare intelligence and clinical research organisation, is seeking a Clinical Site Associate to support site management activities and ensure trials are conducted to high quality standards.

You will contribute to scientific operations, coordinate site activation, documentation, and communications with CRAs and project teams, while maintaining audit readiness and ensuring timely payments and issue resolution. This hybrid role requires 3 days in the office and travel up to 10%.

Qualifications

• Bachelor's degree in life sciences, healthcare, business, or related field or equivalent experience.
• Initial experience in clinical research, administration, or similar regulated environment preferred.
• Strong organisation, attention to detail, and ability to manage multiple priorities and deadlines.

Responsibilities

• Support site activation activities, including collection, review, and tracking of essential documents and approvals.
• Maintain up-to-date site information and status in clinical trial management systems and trackers.
• Assist CRAs and project teams with site communications, follow-up, and resolution of site-level queries.
• Coordinate logistics for site visits and meetings, including scheduling and follow-up actions.
• Ensure accurate filing and maintenance of essential documents to support inspection and audit readiness.
• Collaborate with internal stakeholders to support timely site payment processing and issue resolution.
• Contribute to process improvement initiatives and share best practices to enhance site support efficiency.

Skills

Organisational skills

Communication skills

Team collaboration

Attention to detail

MS Office proficiency

Clinical research experience

Travel flexibility

Education

Bachelor's degree in life sciences, healthcare, business, or related field

Tools

MS Office

Clinical trial management systems

Job description

ICON, a global healthcare intelligence and clinical research organisation, is seeking a Clinical Site Associate to support site management activities and ensure trials are conducted to high quality standards.

You will contribute to scientific operations, coordinate site activation, documentation, and communications with CRAs and project teams, while maintaining audit readiness and ensuring timely payments and issue resolution. This hybrid role requires 3 days in the office and travel up to 10%.