Clinical Site Operations Coordinator (Hybrid)

ICON Clinical Research; Madrid; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Annual leave entitlements

Health insurance options

Retirement planning options

LifeWorks Employee Assistance Program

Life assurance

Job summary

ICON plc is seeking a Clinical Site Associate in Madrid to support site management activities, ensure compliant and high-quality trial conduct, and coordinate essential documents for activations and audits.

You will interact with CRAs and project teams, manage multiple tasks with accuracy, and travel roughly 10% as required. This office-based role requires 3 days in the office and a focus on collaboration and process improvements.

Qualifications

• Bachelor's degree in life sciences, healthcare, business, or related field.
• Initial experience in clinical research or a regulated environment is preferred.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Effective written and verbal communication with a customer-focused approach and attention to detail.

Responsibilities

• Support site activation activities, including collection, review, and tracking of essential documents and approvals.
• Maintain up-to-date site information and status in clinical trial management systems and trackers.
• Assist CRAs and project teams with site communications, follow-up, and resolution of site-level queries.
• Coordinate logistics for site visits and meetings, including scheduling and documentation preparation.
• Ensure accurate filing and maintenance of essential documents to support inspection and audit readiness.
• Collaborate with internal stakeholders to support timely site payment processing and issue resolution.
• Contribute to process improvement initiatives and sharing best practices to enhance site support efficiency.

Skills

Organisational skills

Attention to detail

Communication skills

Teamwork

Travel readiness

Education

Bachelor's degree in life sciences, healthcare, business, or related field

Tools

MS Office

Job description

ICON plc is seeking a Clinical Site Associate in Madrid to support site management activities, ensure compliant and high-quality trial conduct, and coordinate essential documents for activations and audits.

You will interact with CRAs and project teams, manage multiple tasks with accuracy, and travel roughly 10% as required. This office-based role requires 3 days in the office and a focus on collaboration and process improvements.