Clinical Application Specialist, PMLS- Spain (Contract for 18 months)

Mindray Bio-Medical Electronics Co., Ltd.; Barcelona, Madrid; On-site; EUR 40,000 - 55,000; Full time

Job summary

Mindray Bio-Medical Electronics Co., Ltd. in Madrid is seeking a Clinical Application Specialist focused on Patient Monitoring. You will train clinical staff in operating theatres and ICUs, support sales before and after delivery, and coordinate training with project and marketing teams at customer sites.

We require health-science background, autonomy, and strong communication skills. Fluency in Spanish and English is essential; frequent travel (up to 60%) across Spain and Europe is expected.

Qualifications

• Background is health science with clinical experience.
• Demonstrate experience of working autonomously.
• Natural team member working to achieve shared objectives.
• Previous knowledge of Patient Monitoring medical devices Clinical Applications.
• Commercial experience in a similar role advantageous.
• Fluent in Spanish and English.
• Showcase previous project organisation skills.
• Strong analytical and planning skills.
• Good skills to create training and promotion material.
• Excellent communication and presentation skills.
• The ability to travel up to 60% of the time is required.

Responsibilities

• Exhibit product expertise during customer support and clinical training.
• Help sales organization in pre and postsales support
• Extend after sales support of Patient Monitoring and Connectivity clinical products.
• Organize and deliver training through screening workshops, forums, and seminars.
• Help service organizations to determine nature of clinical equipment problems.
• Coordinate with Project Manager and Marketing Manager for training sessions at customer installation site.
• Engage to develop customer training tools and offer relevant input for future products and services.
• Organize and coordinate congresses, forums and customer meetings included in the marketing plan.
• Communicate customer information and problems as well as opportunities to Technical, Customer and Marketing Support teams.
• Communicate with customers proactively improving customer satisfaction and loyalty.
• Communicate with customers to resolve problems and enhance customer satisfaction.
• Manage all company demo equipment in good and orderly condition.
• Resolve delivery of customer service and involve in root cause analysis for problem solving.
• Complete administrative activities and ensure product demonstration support.
• Extend support in professional forums, congresses, and conferences.
• Work with the Account Manager within the area to generate profitable sales of Mindray Patient Monitoring & Life Support devices.
• Keep clinical, technical and market knowledge up to date.
• Contributing to the design and development of product resources such as user guides, competency frameworks and training presentations
• Manage and maintain timely training records
• Help HQ in developing or improving products

Skills

Clinical training

Training delivery

Communication

Autonomous work

Team collaboration

Education

Health science background

Tools

Patient Monitoring devices

IT connectivity

Job description

Title: Clinical Application Specialist, PMLS- Spain (Contract for 18 months)

Clinical Application Specialist – Patient Monitoring– Spain ( Contract for 18 months)

Location: Madrid, Spain

Affiliates to a Mindray office in Spain and involves frequent travel across Spain and, also, Europe on occasion for meetings and training

Highly Competitive Salary + Excellent Benefits + Career Enhancement

Reporting to Marketing Manager PMLS, Spain

An exciting opportunity, is now available within our ambitious Patient Monitoring & Life Support Spain Marketing function, focusing on training of clinical staff in operating theatre (OR) as well as ICU units. We are looking for a passionate and energetic clinical applications expert with knowledge and experience of Intensive Care (UCI OR ICU) and OR, in a hospital environment to develop this role, well versed in Patient Monitoring with a focus on IT and connectivity, ambitious and commercially astute, you will work hand in hand with various internal and external stakeholders being instrumental in driving successful training and expertise thus generating business growth across Spain.

• Exhibit product expertise during customer support and clinical training.
• Help sales organization in pre and postsales support
• Extend after sales support of Patient Monitoring and Connectivityclinical products.
• Organize and deliver training through screening workshops, forums, and seminars.
• Help service organizations to determine nature of clinical equipment problems.
• Coordinate with Project Manager and Marketing Manager for training sessions at customer installation site.
• Engage to develop customer training tools and offer relevant input for future products and services.
• Organize and coordinate congresses, forums and customer meetings included in the marketing plan.
• Communicate customer information and problems as well as opportunities to Technical, Customer and Marketing Support teams.
• Communicate with customers proactively improving customer satisfaction and loyalty.
• Communicate with customers to resolve problems and enhance customer satisfaction.
• Manage all company demo equipment in good and orderly condition.
• Resolve delivery of customer service and involve in root cause analysis for problem solving.
• Complete administrative activities and ensure product demonstration support.
• Extend support in professional forums, congresses, and conferences.
• Work with the Account Manager within the area to generate profitable sales of Mindray Patient Monitoring & Life Support devices.
• Keep clinical, technical and market knowledge up to date.
• Contributing to the design and development of product resources such as user guides, competency frameworks and training presentations
• Manage and maintain timely training records
• Help HQ in developing or improving products

What are we looking for in you?

• Background is health science with clinical experience
• Demonstrate experience of working autonomously
• Natural team member working to achieve shared objectives
• Previous knowledge of Patient Monitoringmedical devices Clinical Applications
• Commercial experience in a similar role advantageous
• Fluent in Spanish and English
• Showcase previous project organisation skills
• Strong analytical and planning skills.
• Good skills to create training and promotion material
• Excellent communication and presentation skills
• The ability to travel up to 60% of the time is required.

This is an excellent position for candidates that are really looking for a role with difference and one in which they can really make an impact. Spain Marketing has real opportunities to disrupt the market, under strong leadership from the Marketing Director, PMLS – this is the time to join, helping drive the success and shape of great things to come!

Mindray Europe, as part of the global Mindray business, offers a wide selection of bespoke benefits dependent on your location, along with a competitive compensation package and a commitment to a long term working relationship. With industry leading training and development available to you, you are sure to have a highly rewarding and mutually beneficial, career with Mindray, in a culture that values honesty and fun!

Our goal is to continuously improve and sustain an inclusive culture in which diversity provides deeper customer insights and creates a competitive advantage in the markets we serve. By attracting, developing, and engaging the best team of diverse, empowered associates, we help build success for ourselves and our customers.

As English is our business language - please submit your CV and application in English.