Clienteling Specialist Luxury Brand

Retail Academy; Barcelona; On-site; EUR 30,000 - 50,000; Full time

Job summary

Join Retail Academy as a Clienteling Specialist in Luxury Brand, where you will support the Store Manager in all CRM activities and clienteling needs. This role focuses on building customer relationships through effective design and implementation of clienteling guidelines, with a strong emphasis on collaboration with sales teams. Candidates should have experience in clienteling, good knowledge of Salesforce, and a passion for the fashion industry.

Qualifications

• Experience as clienteling specialist and CRM.
• Salesforce cloud knowledge mandatory.
• Experience as sales person in luxury area.
• Passion for the fashion industry.
• Good level of English.

Responsibilities

• Act as a point of reference in store and with the team to support the Store Manager in delivering all CRM and clienteling activities and needs.
• Participation in the construction of customer relations actions.
• Design and implement the global clienteling guidelines for stores digital and offline.
• Ensure proper understanding and constant execution of all clienteling activities in the store.
• Collect needs and share best practices.
• Support the sales team with customer experience.

Skills

Clienteling

CRM

Salesforce

Sales in luxury

English proficiency

Job description

Join to apply for the Clienteling Specialist Luxury Brand role at Retail Academy

2 years ago Be among the first 25 applicants

Join to apply for the Clienteling Specialist Luxury Brand role at Retail Academy

From Luxe Talent, International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail and FMCG, we are looking for clienteling specialist to join a fashion luxury company.

In our recruitment and training consultancy we work with different firms in the Luxury, Premium and High Premium sectors around Europe and have offices in Barcelona, Madrid, Paris, Milan and Munich.

Main Responsibilities:

• Act as a point of reference in store and with the team to support the Store Manager in delivering all CRM and clienteling activities and needs
• Participation in the construction of customer relations actions
• Design and implement the global clienteling guidelines for stores digital and offline.
• Ensure proper understanding and constant execution of all clienteling activities in the store, collecting needs and sharing best practices.
• Ensure proper implementation and consistency of approach, supervise and promote the correct use of all clienteling tools in store
• Support the sales team with customer experience.
  
  
  

Requirements:

• Experience as clienteling specialist and CRM
• Salesforce cloud knowledge mandatory.
• Experience as sales person in luxury area
• Passion for the fashion industry
• Good level of English
  
  
  

At Luxe Talent we want to help you achieve your goals, that's why we offer you the most interesting job opportunities in the Fashion, Retail, Luxury, and FMCG market. Follow us on our social networks to keep up to date with all our news. Luxe Talent on LinkedIn or Instagram.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Apparel and Fashion

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