Client Operations Manager

Atomic One; Málaga; Hybride; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Hybrid work (3/2)

Office in Málaga or Madrid

Résumé du poste

Atomic One is seeking a Client Operations Manager to own a portfolio of client accounts end-to-end in a fast-growing e-commerce automation context. You will drive performance, build scalable processes, and partner with brand managers, VA and PPC specialists, and AI agents.

You will analyze performance data, form independent views, and implement improvements directly in Seller Central and in dashboards and spreadsheets, ensuring measurable client growth and repeatable success.

Qualifications

• 1–2 years in management consulting or strategy, or hands-on Amazon/marketplace experience with an MBA or equivalent.
• Strong analytical skills; comfortable with Excel/Google Sheets and performance data.
• High ownership mentality with proactive follow-through and independence.
• Excellent written and verbal English communication; professional level.

Responsabilités

• Read and analyze performance data to form an independent view and drive results.
• Execute directly in Seller Central, dashboards, and spreadsheets to improve client performance.
• Help standardize workflows, identify risks and opportunities, and optimize growth for each brand.

Connaissances

Management consulting experience

Analytical skills

Ownership mentality

English fluency

Communication

Client relationship management

Formation

MBA or master's degree

Outils

SP-API

FBA

SQP

TACOS

Description du poste

Company Description

Atomic One is an autonomous operational layer built specifically for Amazon brands, using specialized AI agents to manage pricing, PPC, inventory, and logistics. By automating complex operational workflows, Atomic One helps founders and brand leaders focus on strategy and long-term growth instead of day-to-day firefighting. The company is driven by data, technology, and experimentation to optimize performance across key marketplace levers. Team members collaborate closely with high-growth eCommerce brands, gaining exposure to cutting-edge tools and operational best practices.

Role Description

The Client Operations Manager is a high-ownership role overseeing a portfolio of client accounts end-to-end. This role has two equally important sides: driving measurable results for clients, and helping build the processes and systems that make those results repeatable at scale. The Client Operations Manager will work directly with the Head of CO and partner daily with brand managers, VA and PPC specialists, the PM team, and the AI agents that run much of the monitoring layer. Typical responsibilities include reading and analyzing performance data, forming an independent view, and executing directly in Seller Central, in the dashboards, and in the spreadsheets. This is not a project-management role of passing tickets between teams; it's a role where decisions translate into visible client performance within days. The person in this role will also help standardize workflows, identify risks and opportunities early, and proactively recommend optimizations that support sustainable growth for each brand.

Qualifications

• Relevant background via one of two paths: 1-2 years in management consulting or strategy (Big 4, boutique, or in-house), or hands-on Amazon/marketplace experience combined with an MBA or equivalent Master's degree.
• Strong analytical skills, comfortable working in Excel / Google Sheets, able to interpret performance data and spot trends without being hand-held.
• High ownership mentality- proactive follow-through, closing the loop independently.
• Excellent written and verbal communication skills in English, at a fluent, professional, near-native level.
• Amazon marketplace or Ecommerce experience- familiarity with SP-API, FBA, SQP, or TACOS is a bonus.
• Customer satisfaction focus, attention to detail, with a proven track record of managing and building long-term client relationships and delivering high-quality service.
• Effective communication skills, including clear written and verbal communication with both technical and non-technical stakeholders.
• Proficiency with spreadsheet tools and analytics platforms; familiarity with AI-driven or automated systems is needed.

What you will get?

• Ownership of real client accounts from day one.
• A front-row seat to how AI agents are being deployed in e-commerce operations at real pace.
• A team that ships continuously and respects good thinking.
• Málaga or Madrid office, hybrid 3/2.
• Competitive comp, benchmarked to experience.