Client Advisor - Madrid

Zimmermann; Madrid; Presencial; EUR 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development

Global opportunities

Team discount

Descripción de la vacante

Zimmermann Madrid is seeking a Client Advisor to represent an Australian luxury fashion house in a boutique setting. You will engage with clients, deliver personalised service and uphold brand standards while driving store performance and achieving KPIs.

You will build lasting relationships, grow the client database, and participate in product training, store visuals, stock control, and loss prevention. A passion for customer service and a proven track record in luxury fashion are essential.

Formación

• Capable of reaching KPIs and sales targets.
• Excellent communication and interpersonal skills.
• Previous sales experience in luxury designer fashion.
• Customer-focused with a passion for brand.
• Able to build ongoing rapport with clientele.

Responsabilidades

• Achieve sales targets and store KPI's while upholding Zimmermann’s brand standards.
• Provide exemplary client service in line with the brand's global vision.
• Acquire and grow theZimmermann client database through professional relationships.
• Ensure high standards of visual presentation reflecting brand directives.
• Understand store operations, stock and loss prevention policies.
• Participate in team training and product/brand knowledge initiatives.

Conocimientos

Sales Targets

Communication

Client service

Luxury fashion

Team player

Organisation

Problem solving

Rapport building

Descripción del empleo

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.

Job Description

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.

Job Requirements

• Capability and drive to reach KPIs and Sales Targets
• Demonstrates professionalism, optimism and team orientated approach.
• Exceptional communication and interpersonal skills
• Previous sales experience in luxury designer fashion
• A passionate brand ambassador who embodies the Zimmermann values
• Ability to cultivate Zimmermann’s brand loyalty though positive client interactions.
• Detailed orientated
• Excellent organisational skills and problem-solving ability
• A passion for exceeding customer expectations
• Ability to build ongoing rapport with clientele
• Ability to work independently and as part of a team

Job Responsibilities

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory
• To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision.
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.

Job Benefits

• Bespoke career development plans and access to strong mentors and industry leaders.
• Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
• Competitive package, seasonal uniforming and team member discount
• Be part of a responsible fashion house with a focus in leading in sustainability

At Zimmermann, we believe in rewarding excellence. Our Client Advisor commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You’ll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success.