Client Advisor Intern, LOEWE Casa Madrid

LVMH; Comunidad de Madrid; On-site; EUR 7,800 - 10,000; Full time

Benefits offered by this job

Mentorship

Learning opportunities

Study support €800 gross per month

Lunch allowance

Job summary

LOEWE in Madrid is seeking a Client Advisor Intern to support refining the client experience in a luxury boutique. You will immerse in day-to-day operations and develop retail and clienteling skills.

This 3-month, full-time internship offers mentorship, study support of €800 gross per month and a daily lunch allowance, with English and Spanish language requirements.

Qualifications

• Must be enrolled in a university or business school and eligible to sign an internship agreement.
• EU citizen requires NIE; non-EU need work permit.
• Internship duration is 3 months with full-time availability.

Responsibilities

• Enhance client experience with memorable, personalized interactions.
• Support CRM activities including follow-up and clienteling.
• Convey product stories and showcase LOEWE collections.
• Greet clients and assess needs to direct to the right Advisor.
• Assist with order preparation, packaging and gifting.
• Collaborate with team and support daily store operations.
• Contribute to in-store events and visual merchandising standards.
• Assist with inventory and back-of-house tasks.
• Contribute to achieving store objectives.
• Adhere to company policies and professional image.

Skills

Fluent in English

Fluent in Spanish

Education

Enrolled in a university or business school

Tools

CRM software

Job description

Being part of LOEWE offers you the opportunity to learn every day in a dynamic environment, working alongside passionate professionals in fashion, craftsmanship, and culture.

As a Client Advisor Intern, you will support the delivery of a refined client experience while immersing yourself in the day-to-day operations of a luxury boutique and developing key retail and clienteling skills.

Job responsibilities

Your role will be:

• Supporting the client experience by contributing to the creation of memorable and personalized interactions.
• Assisting in building client relationships and supporting CRM activities (follow-up, communication, and clienteling).
• Supporting product presentation through storytelling and a strong understanding of the collections.
• Welcoming and greeting clients as the first point of contact: identifying needs and directing them to the appropriate Client Advisor.
• Assisting with order preparation, packaging, and gifting.
• Working collaboratively as part of the team and contributing to daily store operations.
• Supporting Visual Merchandising in line with LOEWE standards.
• Assisting in the organization and execution of in-store events.
• Supporting inventory management and other back-of-house operational tasks.
• Contributing to the achievement of individual and store objectives.
• Adhering to company policies and standards, including professional image and conduct.

Profile

What is important for the role:

• Strong interest in developing a career in luxury retail.
• Passion for Fashion, Art, and Culture.
• Proactive, open-minded attitude with willingness to learn.
• Good communication skills and customer-oriented mindset.
• Team player with adaptability in a fast-paced environment.
• Attention to detail and commercial awareness.
• Fluent in English and Spanish; additional languages are a plus.

Additional information

What we offer:

• Mentorship and learning opportunities with experienced professionals.
• A collaborative, supportive and informal work environment.
• Study support, with a value of €800 gross per month.
• Daily lunch allowance.

Internship Requirements:

To join our internship program, please ensure that you meet the following requirements:

• You must currently be enrolled in a university or an accredited Business School and be eligible to sign an internship agreement through your institution.
• If you are an EU citizen, you will need a valid student NIE (Foreigner Identification Number). If you are a non-EU citizen, a valid work permit is required.
• The internship duration is 3 months , with full-time availability .

Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison’s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.
Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection – and the House is committed to supporting the artists and creators informing its work.
Today, Loewe’s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe’s ideals and vision.
Radical and ever-evolving: here’s to another 200 years of Loewe history
Since 2013, Jonathan Anderson, Loewe’s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.
Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women’s and Men’s collections, Loewe has been further elevated as an influential and global cultural force.
At the intersection of fashion, craft and culture, Loewe’s ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension – involving fine arts, film, dance, etc. –, Loewe has become a vibrant force for creativity and innovation, ensuring the brand’s durability for another 200 years… and more.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.