Cee Sdr: Scale Growth In Travel & Spend Saas

Travelperk; Barcelona; Remote; EUR 24,000 - 40,000; Full time

Benefits offered by this job

Travel perks

Learning platform access

Inclusion Groups

Job summary

Amex GBT is seeking a Travel Consultant to join our highly skilled remote team serving corporate clients. You will advise and arrange travel across air, rail, hotel, and more, using GDS systems and ensuring policy compliance.

The role requires native GDS expertise and professional communication in German and English, with a focus on exceptional client service and collaboration within the team. Flexible benefits and travel perks are offered.

Qualifications

• Proven excellence in client service and proactive travel support.
• Strong communication in English and German, both spoken and written.
• Knowledge of corporate travel policies and compliance.

Responsibilities

• Advise and arrange travel for corporate clients (individuals and groups).
• Analyze options, anticipate traveler needs, and upsell services.
• Book domestic and international business travel across air, rail, and hotels.
• Utilize GDS systems and comply with travel policies and regulatory requirements.
• Deliver courteous service and respond to special requests.

Skills

Client service

English & German

Attention to detail

Integrity

Teamwork

Tools

Sabre

Apollo

Galileo

Amadeus

Job description

Travel Consultant

Barcelona, Spain; Poland; Full time; J-82073

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.

What You'll Do

• Advise and arrange travel for corporate business customers (both individuals and groups)
• Conduct analysis and research on travel options, and pro‑actively anticipate traveler needs to sell additional services
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
• Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
• Use positive telephone service techniques and act on special customer requests
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We're Looking For

• Passion for excellence in client service, including proactive anticipation of needs
• Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
• Professional communication in German & English (written and verbal)
• Attention to detail
• Act with integrity, and look after personal traveler information
• Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
• Resolving customer issues quickly and independently / with supplier
• Teamwork and openness to feedback

Location

Spain

The #TeamGBT Experience

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.