Business Process Specialist Intern

Criteo; Barcelona; Hybrid; EUR 8,900 - 13,000; Full time

Benefits offered by this job

Hybrid work model

Mentorship and career development

Health benefits

Global, inclusive team

Job summary

Criteo, the Commerce Intelligence Platform, seeks an Intern in the Process Owner Team in Barcelona. You will partner with commercial teams and IT to implement sales process improvements and CRM tooling, leveraging Salesforce to deliver clear, stakeholder‑friendly solutions that boost adoption and ROI.

You’ll translate business needs into actionable requirements, analyze CRM processes, and design practical automations with cross‑functional teams including finance, product and IT.

Qualifications

• Experience or understanding of sales processes and CRM.
• Strong analytical skills to translate needs into solutions.
• Ability to communicate with senior stakeholders in English.
• Familiarity with cross‑functional collaboration across teams.

Responsibilities

• Work with commercial teams and IT to translate needs into solutions.
• Act as a process owner to improve CRM processes and automation.
• Develop strategies to increase sales effectiveness and efficiency.
• Solve challenges using analytical problem‑solving and escalation as needed.

Skills

Sales mindset

Analytical thinking

Stakeholder communication

English proficiency

Tools

Salesforce

Job description

What You'll Do:

Mission: Partner with commercial teams and internal IT to boost sales efficiency by delivering projects focused on sales process and tooling improvements. Drive excellence to maximize Sales Tech stack ROI.

About the role: You are an Intern in the Process Owner Team to contribute to the implementation of various processes and tools in alignment with Criteo's Tech Stack strategy. You'll be acting as a trusted partner to our internal clients and technical department, that is able to solve business problems using several methods. By leveraging your good understanding of CRM capabilities (the Salesforce platform) but just as importantly, your top‑notch people skills to get your ideas and solutions across to stakeholders and gain integrity to get your visions built into successful solutions. With the ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence you will drive process (re)design throughout your project(s) and keep up with the north start of our longer‑term business goals.

Responsibilities:

• Work closely with different levels of Criteo’s commercial organization to translate business needs and processes to solutions while prioritizing the identified requirements.
• Act as a process owner by analyzing, reflecting on current CRM process, and propose actionable, out of the box solutions that enhance process adherence and improve functionality for Sales users and maximize their outputs with automation where possible.
• Develop strategies to increase sales effectiveness and efficiency by fostering an organization of continuous process improvement for our sales teams.
• Solve challenges using advanced problem‑solving skills, escalating complex issues to leaders as needed.

Who You Are:

• You have a strong business mindset, and a good understanding of how commercial teams operate. You have experience in a sales role, or a central strategic function such as sales / revenue operations or consulting.
• Analytical background gives you the ability to structure and execute complex analyses and synthesize into clear insights.
• Excellent English (speaking and writing) and ability to liaise with and present to senior stakeholders.
• Ability to work independently and with multiple functions and teams (finance, product, internal IT…).

Who We Are:

We're Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward‑thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs - never on non-job-related factors or legally protected characteristics.

What We Offer:

• Ways of working - Our hybrid model blends home with in-office experiences, making space for both.
• Grow with us - Learning, mentorship & career development programs.
• Your wellbeing matters - Health benefits, wellness perks & mental health support.
• A team that cares - Diverse, inclusive, and globally connected.
• Fair pay & perks - Attractive salary, with performance‑based rewards and family‑friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.