Business Lead for Cards Growth & Partnerships

ING BANK NV SUCURSAL EN ESPAÑA; Madrid; Híbrido; EUR 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal allowance

Health and life insurance

Flexible remuneration

Commuting shuttle service

Pension plan

Wellbeing program

Descripción de la vacante

ING MADRID is seeking a Business Lead for Cards Growth & Partnerships to lead the Cards Growth & Partnerships team within the Payments Tribe in Spain. The role focuses on turning cards into a sustainable growth engine by driving acquisition, activation, usage and engagement, and by building strategic partnerships with schemes, processors, wallets, merchants and fintechs.

The candidate will lead multidisciplinary teams, manage senior stakeholders, and ensure strong risk management and benefits

Formación

• Senior leadership experience in Cards or Payments product/commercial
• Strong P&L mindset and knowledge of Card economics
• Experience building customer propositions and partnerships
• Data-driven approach with analytical mindset

Responsabilidades

• Own the Cards growth strategy, performance and roadmap
• Drive acquisition, activation, usage, engagement and retention for debit/credit cards
• Lead development of distinct Cards propositions and growth opportunities
• Develop and manage strategic partnerships with schemes, processors, wallets, merchants and fintechs
• Lead data-driven commercial approach managing funnels, customer value and card economics
• Prioritise the Cards growth portfolio and balance customer, business and capacity trade-offs
• Lead multidisciplinary teams and influence senior stakeholders
• Ensure risk management, execution and benefitsrealisation
• Contribute to overall Payments strategy, scorecard and One Payments ambition

Conocimientos

Cards growth

Payments leadership

Data-driven decision making

Stakeholder management

Strategic thinking

Negotiation

Team leadership

Educación

Master’s degree or equivalent

Descripción del empleo

At ING we are looking for Business Lead for Cards Growth & Partnerships

Your role and work environment: We are looking for a talented and enthusiastic Business Lead to lead our Cards Growth & Partnerships team within the Payments Tribe in Spain. The team’s mission is to turn Cards into a sustainable growth and income engine for ING Spain, driving customer acquisition, activation, usage and engagement, developing distinctive propositions and building strategic partnerships. We work end-to-end, customer-focused and data-driven, bringing together Business, Tech, Ops and other key stakeholders to deliver measurable customer and business outcomes.

Your key responsibilities:

• Own the Cards growth strategy, commercial performance and roadmap.
• Drive acquisition, activation, usage, engagement and retention across debit and credit cards.
• Lead the development of distinctive Cards propositions and new growth opportunities.
• Build and manage strategic partnerships with schemes, processors, wallets, merchants and fintechs.
• Drive a data-led commercial approach, managing funnels, customer value and Cards economics.
• Prioritise the Cards growth portfolio and make customer, commercial and capacity trade-offs.
• Lead multidisciplinary teams and influence senior stakeholders across ING and external partners.
• Ensure strong risk management, execution and benefits realisation.
• Contribute to the overall Payments strategy, scorecard and One Payments ambition.

What are we looking for?

• Significant senior Cards or Payments product/commercial leadership experience.
• Strong commercial and P&L mindset, with solid knowledge of Cards economics.
• Experience developing customer propositions and strategic partnerships.
• Strong strategic, analytical and data-driven approach.
• Excellent negotiation and senior stakeholder management skills.
• Proven ability to lead and inspire multidisciplinary teams.
• Customer-focused, action-oriented and resilient, with strong decision-making skills.
• Solid understanding of risk, regulatory and compliance requirements.
• Master’s degree or equivalent, with 10+ years of relevant professional experience.

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfil you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you!

Balance That Works

We put balance to work, so you can do it too. With our customers’ needs first, the team´s and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it.

Meal allowance. Receive your meal allowance in the way that best suits you: through a meal card or directly in your payroll, giving you greater flexibility and convenience in managing your everyday needs.

More than an office. In our offices you can find doctor’s office, hairdresser, gym, Employee Concierge (to help you with your errands) and much more!

Health and life insurance. We help you protect what matters most to you, including you and your immediate family.

Flexible remuneration. Enjoy access to services such as nursery vouchers, public transport and training support, as well as other benefits through our flexible remuneration model.

Commuting made easier. Our free shuttle service connects different areas of Madrid with ING MAD, helping make your commute to the office more comfortable and convenient.

Banking benefits. Loans with preferential banking conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us!

More vitality and more belonging Our 360º wellbeing approach supports employees across Financial, Physical, Mental and Social Wellbeing.

On-site physiotherapy service. A strong wellbeing culture, including Wellhub access, sports communities and activities.

Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG.

International Remote work program.

Get to know Us

We are a team of more than 1900 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to do.

A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.

And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.

We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.

And even though we look orange on the outside, we are green on the inside.

Our ambition in Sustainability is Empowering (y)our Sustainability journey.

We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey.

Making things happen, helping others be successful, always being one step ahead—that’s our DNA.

If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

At ING, you belong just as you are. We hire and support people for their talent and potential — and we know that when you can be yourself, you do your best work.

En ING buscamos un/a Business Lead para Cards Growth & Partnerships

Tu rol y entorno de trabajo: Buscamos una persona con talento y entusiasmo para liderar nuestro equipo de Cards Growth & Partnerships dentro de la Payments Tribe en España. La misión del equipo es convertir las Tarjetas en un motor sostenible de crecimiento e ingresos para ING España, impulsando la adquisición, activación, uso y engagement de clientes, desarrollando propuestas de valor diferenciales y construyendo alianzas estratégicas. Trabajamos de manera end-to-end, centrada en la clientela y basada en datos, reuniendo a Business, Tech, Ops y otras partes interesadas clave para generar resultados medibles tanto para la clientela como para el negocio.

Tus principales responsabilidades:

• Liderar la estrategia de crecimiento de Tarjetas, su rendimiento comercial y su hoja de ruta.
• Impulsar la adquisición, activación, uso, engagement y retención en tarjetas de débito y crédito.
• Liderar el desarrollo de propuestas de valor diferenciales para Tarjetas y nuevas oportunidades de crecimiento.
• Desarrollar y gestionar alianzas estratégicas con esquemas de pago, procesadoras, wallets, comercios y fintechs.
• Impulsar un enfoque comercial basado en datos, gestionando funnels, valor de cliente y economía de Tarjetas.
• Priorizar el porfolio de crecimiento de Tarjetas y tomar decisiones equilibrando criterios de cliente, negocio y capacidad.
• Liderar equipos multidisciplinares e influir en stakeholders sénior dentro de ING y entre socios externos.
• Garantizar una sólida gestión del riesgo, ejecución y materialización de beneficios.
• Contribuir a la estrategia global de Payments, al cuadro de mando y a la ambición de One Payments.

¿Qué buscamos?

• Amplia experiencia sénior en liderazgo de producto o comercial dentro del ámbito de Tarjetas o Payments.
• Sólida orientación comercial y visión de P&L, con un profundo conocimiento de la economía de Tarjetas.
• Experiencia en el desarrollo de propuestas de valor para clientes y alianzas estratégicas.
• Enfoque sólido estratégico, analítico y basado en datos.
• Excelentes capacidades de negociación y gestión de stakeholders sénior.
• Capacidad demostrada para liderar e inspirar equipos multidisciplinares.
• Perfil centrado en la clientela, orientado a la acción y resiliente, con gran capacidad de toma de decisiones.
• Conocimiento sólido de requisitos de riesgo, regulación y compliance.
• Máster o titulación equivalente, junto con más de 10 años de experiencia profesional relevante.

¿Qué ofrecemos?

El tiempo que pasas en el trabajo, los retos a los que te enfrentas o los aprendizajes que obtienes son muy importantes, pero… ¿qué hay de tu vida personal? En ING queremos que tu trabajo te llene en todos los sentidos, y por eso cuidamos hasta el más mínimo detalle. ¡Descubre lo que te está esperando!

Balance That Works Ponemos el equilibrio en valor, para que tú también puedas hacerlo. Con las necesidades de nuestros/as clientes/as en primer lugar, el equipo y tú acordáis cuándo venir a ING MAD y cuándo trabajar mejor desde casa. Más tiempo juntos cuando importa, más libertad cuando la necesitas.

Tarjeta restaurante. Recibe tu ayuda para comidas de la manera que mejor se adapte a ti: mediante una tarjeta de comida o directamente en tu nómina, ofreciéndote mayor flexibilidad y comodidad para gestionar tus necesidades diarias.

Más que una oficina En nuestras oficinas puedes encontrar servicio médico, peluquería, gimnasio, Employee Concierge (para ayudarte con tus gestiones) y mucho más.

Seguro de salud y de vida. Te ayudamos a proteger lo que más te importa, incluyéndote a ti y a tu familia más cercana.

Retribución flexible Disfruta de acceso a servicios como cheques guardería, transporte público y apoyo para formación, así como de otros beneficios a través de nuestro modelo de retribución flexible.

Desplazamientos más fáciles. Nuestro servicio gratuito de lanzadera conecta distintas zonas de Madrid con ING MAD, ayudando a que tus desplazamientos a la oficina sean más cómodos y convenientes.

Beneficios bancarios Préstamos especiales con condiciones más beneficiosas. Condiciones especiales en hipotecas tras 6 meses trabajando en el banco. ¡Y podrás beneficiarte de nuestro plan de pensiones después de 1 mes con nosotras y nosotros!

Más vitalidad y más sentimiento de pertenencia Nuestro enfoque de bienestar 360º apoya a las personas empleadas en las áreas de bienestar financiero, físico, mental y social.

Servicio de fisioterapia en las instalaciones. Una sólida cultura de bienestar, que incluye acceso a Wellhub, comunidades deportivas y actividades.

Redes de personas empleadas: Rainbow Lions (LGBTQI+), Leonas y RIÑG.

Programa internacional de trabajo en remoto.

We’re a global bank with a strong European base

We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries.

Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet.

We believe in empowering the people around us and our customers to stay a step ahead.

Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do.

Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact.

Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow.

Your future at ING starts with one application.