Business Analyst with IBM FileNet (Hybrid, Madrid)

UST España & Latam; Comunidad de Madrid; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

UST España & Latam seeks an experienced Requirements Engineer / Business Analyst with IBM FileNet and Datacap to bridge business and IT within a regulated banking environment. You will help design document management, archiving and retention solutions working with stakeholders, architects, developers and Product Owners.

The role requires proven experience in requirements engineering, system analysis, solution design, and project delivery in financial services, with strong knowledge of GDPR,

Qualifications

• Bachelor's degree in CS/IS/Engineering.
• Minimum 5 years of experience in Requirements Engineering, Business Analysis, or System Analysis within financial services.
• Minimum 3 years with IBM FileNet, including: Document classes and properties; Security configuration; Retention management; Datacap knowledge.
• Strong experience writing: Functional Specifications, Solution Design Documents, User Stories, Acceptance Criteria.
• Knowledge of integration concepts including REST APIs, services, and data flows.
• Understanding of GDPR, data retention regulations, banking secrecy, records management.
• Experience with Agile and Waterfall methodologies.
• Excellent stakeholder management and communication skills.

Responsibilities

• Gather, analyze, refine, and prioritize business requirements with Product Owners and business SMEs.
• Conduct end-to-end business analysis, including root cause analysis of recurring issues.
• Translate regulatory and compliance requirements into detailed functional specifications and acceptance criteria.
• Analyze and design solutions with IBM FileNet components: Document Classes, Properties, Security, Retention, Search.
• Define non-functional requirements covering performance, availability, security, auditability, and compliance.
• Support project delivery throughout the full solution lifecycle and coordinate SIT/UAT.
• Maintain end-to-end traceability from requirements through production deployment.

Skills

IBM FileNet

IBM Datacap

Requirements Engineering

Business Analysis

System Analysis

Regulatory compliance

GDPR

REST APIs

Data Retention

Agile Delivery

Stakeholder Management

Education

Bachelor's degree in CS/IS/Engineering

Tools

Jira

Confluence

X-Ray

ServiceNow

Microsoft Project

IBM Content Navigator

IBM Content Search Services

Job description

We are looking for the very Top Talent…and we would be delighted if you were to join our team!

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

What we look for?

We are looking for an experienced Requirements Engineer / Business Analyst with strong expertise in IBM FileNet and working knowledge of IBM Datacap, capable of bridging business and IT teams within a regulated banking environment.

The ideal candidate has proven experience in requirements engineering, system analysis, solution design, and project delivery within financial services. You should be comfortable working with business stakeholders, architects, developers, and Product Owners to design and deliver document management, archiving, and legal retention solutions.

A solid understanding of banking regulations, records management, GDPR, retention policies, integration patterns (REST APIs, services), and Agile delivery practices is essential.

Main tasks and accountabilities will be:

Requirements Engineering & Business Analysis

• Gather, analyze, refine, and prioritize business requirements with Product Owners and business SMEs.
• Conduct end-to-end business analysis, including root cause analysis of recurring issues and incidents.
• Validate requirement completeness, consistency, and testability.
• Assess impacts across upstream and downstream business processes and IT systems.
• Translate regulatory and compliance requirements into detailed functional specifications and acceptance criteria.

System Analysis & Solution Design

Analyze and design solutions based on IBM FileNet components, including:

• Document Classes
• Properties and Metadata
• Security and Access Controls
• Retention and Disposition Policies
• Search and Capture Functions

Perform gap analyses and evaluate architectural impacts.

Create functional specifications, solution designs, process models, and data structures.

Define non-functional requirements covering performance, availability, security, auditability, and compliance.

Compare implementation alternatives based on cost, effort, risks, and timelines.

Present and validate solution designs within architecture governance processes.

Delivery & Testing Support

• Support project delivery throughout the full solution lifecycle.
• Define test scenarios, test cases, and acceptance criteria.
• Coordinate System Integration Testing (SIT) and support User Acceptance Testing (UAT).
• Maintain end-to-end traceability from requirements through production deployment.
• Analyze functional incidents and recommend permanent corrective actions.
• Support production rollouts and provide documentation and knowledge transfer to operations teams.

Ways of Working

Work within Agile (Scrum), Waterfall, and hybrid delivery models.

Use Jira, Confluence, X-Ray, ServiceNow, and Microsoft Project.

Collaborate with a Luxembourg-based Scrum team and participate in occasional travel activities.

What do we expect from you?

Mandatory Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline.
• Minimum 5 years of experience in Requirements Engineering, Business Analysis, or System Analysis within financial services.
• Minimum 3 years of hands‑on experience with IBM FileNet, including:
  • Document classes and properties
  • Security configuration
  • Retention management
  • Working knowledge of IBM Datacap for document capture, classification, and validation.
• Strong experience writing:
  • Functional Specifications
  • Solution Design Documents
  • User Stories
  • Acceptance Criteria
• Knowledge of integration concepts including REST APIs, services, and data flows.
• Understanding of:
  • GDPR
  • Data retention regulations
  • Banking secrecy requirements
  • Records management obligations
• Experience with Agile and Waterfall methodologies.
• Excellent stakeholder management and communication skills.

Nice-to-Have Skills

• IBM Content Navigator.
• IBM Content Search Services.
• e-Signature and eIDAS projects.
• Digital Identity initiatives.
• Exposure to ISIS Papyrus output management.
• Experience with Temenos Transact.
• Knowledge of CI/CD and test automation practices in regulated environments.
• Professional certifications such as:
  • IREB CPRE
  • IIBA CBAP / CCBA
  • IBM FileNet Certifications
• French and/or German language skills.
• Work conducted in non-production environments using anonymized data.
• Documentation of unit-test evidence in Jira before handover to testing teams.

Work Location

Hybrid position in Madrid (3 days at client´s office, Madrid city center).

Member of a Luxembourg-based Scrum team.

Initial onboarding in Luxembourg (approximately two weeks).

Occasional business travel.

Skills

IBM FileNet, IBM Datacap, Requirements Gathering, Business Analysis