Branch Manager - Bilbao Airport

Centauro Rent a Car - Alquiler de coches; Bilbao; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading car rental company in Bilbao is seeking a proactive Branch Manager. The role involves organizing team schedules, controlling costs, and enhancing service offerings. Candidates should have over 5 years of experience in the Rent a Car business, strong customer orientation, and fluency in English. This position offers a fixed salary plus incentives and opportunities for professional growth.

Servicios

Fixed salary plus variable salary

Company car

Ongoing training

Professional growth opportunities

Formación

• At least 5 years of experience in the Rent a Car business.
• Experience as coordinator of another operator is valued.
• Knowledge of operational details including incidents with vehicles.

Responsabilidades

• Organize team schedules for proper customer service.
• Control operating costs to meet targets.
• Enhance cross-selling of services.

Conocimientos

Customer orientation

Team organization

Commercial skills

Operational management understanding

Fluent English

Herramientas

Office Automation

Descripción del empleo

Overview

Centauro Rent a Car is market leader, in continuous expansion and looking for people like you!

We are a company dedicated to the car rental sector with over 50 years' experience in the business. Our head office is located in Alicante (Spain) and we have offices in the most popular tourist destinations in Southern Europe and Mediterranean coast: Spain, Balearic Islands, Portugal, Madeira, Italy, Sardinia, Sicily, mainland Greece and the Greek islands.

We are looking for a proactive, dynamic and energetic Branch Manager for our office at Bilbao Airport.

Responsibilities

The main responsibilities are:

• Organization of team schedules to ensure proper customer service.
• Ensure the correct provision of subcontracted service providers (maintenance, cleaning, repair, etc.).
• Control operating costs to achieve the targets.
• Enhance the cross-selling of services (GPS, higher category, etc.) both personally and encouraging the team to get them.
• Assist the customers in operational management (it is considered one more person in the office when organizing schedules).
• Ensure the good atmosphere and work environment among employees. Enable their professional development and their level of commitment.
• Report to management on the operation, results, incidents and receive the necessary guidelines.

Minimum requirements

• At least 5 years of experience in the Rent a Car business.
• Experience as coordinator of another operator will be valued.
• It is important the knowledge of the field to understand the details of operation: type of incidents with vehicles, cross-selling system, etc. Commercial vocation and customer orientation.
• Advanced level of Office Automation.
• Fluent English. Other languages will be valued.

Benefits

• Full time vacancy.
• Fixed salary plus variable salary based on incentives and commissions.
• Company car.
• Ongoing training.
• Possibility of professional growth.

Are you looking for a new challenge? Do you have passion for customer service, a commercial profile and do you love working with people?

If you think your profile is suitable and you would like to be part of Centauro team, sign up for this offer!