Billing Incidents Technician

CAF (Construcciones y Auxiliar de Ferrocarriles); Jaén; On-site; EUR 21,000 - 32,000; Full time

Job summary

CAF Digital & Design Solutions, a multidisciplinary engineering centre, is seeking a Business Administration graduate to join our team in Andalucía. Reporting to the Department Head, you will support and resolve billing issues with suppliers, ensure customer satisfaction for technical aspects and procedures, and perform administrative closures.

The ideal candidate will travel as needed, have strong computer skills, and possess excellent communication and teamwork abilities.

Qualifications

• Bachelor's degree in Business Administration and Management required.
• Fluent in English; knowledge of other languages is a plus.
• Willingness to travel.

Responsibilities

• Support and resolve billing issues with assigned suppliers.
• Ensure customer satisfaction in terms of technical aspects and procedures.
• Perform administrative closures of issues once resolved.

Skills

Customer service

Communication

Teamwork

English language

Travel willingness

Problem solving

Education

Bachelor's degree in Business Administration and Management

Tools

Computer skills

Job description

CAF Digital & Design Solutions is a multidisciplinary engineering centre specialising in the development of railway vehicle projects, as well as an accelerator in the implementation of digital manufacturing and a benchmark in digitalisation and additive production in the capital equipment sector.

Our main line of business has been developed in the field of rail transport, although other lines of work have now been successfully established, such as the automotive sector and our CAF Digital Manufacturing business unit, which covers all the services that make up the digital cycle.

With all this, we are dedicated to Multidisciplinary Engineering and Consultancy services specialising in Design Projects, Refurbishments, Wagons, Commissioning and Maintenance of infrastructures. With the extensive experience accumulated in the transport sector and with our highly qualified team, we are committed to developing solutions aimed at safety, economic viability and environmental sustainability.

Long Description

Attention! If you're passionate about international relations, have a degree in Business Administration and Management, are fluent in English, and have a desire to travel, this is the company for you.

Reporting to the Department Head, we are looking for a Business Administration graduate. The successful candidate will be responsible for the following:

• Supporting and resolving billing issues with assigned suppliers.
• Ensuring customer satisfaction in terms of technical aspects, resolution times, and procedures.
• Performing technical closures of issues once resolved and facilitating administrative closures.

The ideal candidate will also possess:

• Availability to travel
• Computer skills
• Creativity and dynamism
• Communication and teamwork skills
• A high level of English; knowledge of other languages, such as French or German, is a plus.

If you're ready to embark on an exciting adventure where you can realize your dreams and push the boundaries of technology, then we want to hear from you!

Competencies

• Serving Customers
• Driving for Results
• Displaying Technical Expertise
• Critical Thinking
• Adapting to Change
• Acting with Integrity
• Building and Supporting Teams
• Working Safely