Bilingual Spanish Customer Experience Pro

EU Best Jobs; Palma de Mallorca; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking a Customer Service Specialist in Palma de Mallorca to deliver exceptional service and manage customer interactions effectively. The ideal candidate must have excellent Spanish and good English skills, experience in premium customer service, and strong interpersonal abilities. This role includes comprehensive relocation support to Greece, competitive salary packages, and ongoing professional development opportunities.

Servicios

Complete relocation support

Competitive salary (14 salaries per year)

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Great working environment

Formación

• Previous experience in customer service ideally in a premium or luxury brand.
• Ability to handle sensitive cases.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary.
• Show empathy and professionalism.
• Manage customers with a premium experience.
• Collaborate with internal teams.
• Meet performance targets and quality standards.

Conocimientos

Excellent Spanish language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Familiarity with CRM systems

Educación

Bachelor's degree preferred

Descripción del empleo

A leading recruitment agency is seeking a Customer Service Specialist in Palma de Mallorca to deliver exceptional service and manage customer interactions effectively. The ideal candidate must have excellent Spanish and good English skills, experience in premium customer service, and strong interpersonal abilities. This role includes comprehensive relocation support to Greece, competitive salary packages, and ongoing professional development opportunities.