Bilingual Service Admin – Dispatch & Scheduling

Malvern Panalytical; Madrid; Presencial; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

A leading analytics company in Madrid is looking for a Customer Service Admin for a temporary position. This role involves managing customer calls, coordinating resources, and maintaining inventory. The ideal candidate will have strong sales and customer service experience, be bilingual in Spanish and English, and possess advanced IT skills. Join a vibrant team and thrive in a collaborative environment.

Formación

• Essential experience in sales and customer service is required.
• Exceptional verbal and written communication skills are critical.
• Native Spanish and fluent English proficiency is mandatory.

Responsabilidades

• Receive and register incoming customer calls professionally.
• Match customer requirements with available technical resources.
• Order spare parts for customers and manage local stock efficiently.
• Perform inventory controls and maintain accurate records.
• Coordinate with clients for risk-prevention documentation.
• Use SAP for purchasing requisitions when necessary.

Conocimientos

Sales and customer service experience

Verbal and written communication skills

Native Spanish and fluent in English

Complaint resolution experience

Strong organisation and administrative abilities

Strong IT skills (SAP, Salesforce, Office365)

Attention to detail and accuracy

Herramientas

SAP

Salesforce

Office365

Descripción del empleo

A leading analytics company in Madrid is looking for a Customer Service Admin for a temporary position. This role involves managing customer calls, coordinating resources, and maintaining inventory. The ideal candidate will have strong sales and customer service experience, be bilingual in Spanish and English, and possess advanced IT skills. Join a vibrant team and thrive in a collaborative environment.