Bilingual Healthcare Support Specialist (Spanish/English)

Workster; Vitoria; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global leader in healthcare is seeking a Spanish-speaking Healthcare Support Specialist to assist customers with inquiries and provide empathetic support. Key responsibilities include resolving customer issues and contributing to a supportive team environment. The ideal candidate will have strong communication skills and a high school education. This full-time position offers competitive pay, flexibility, and comprehensive training.

Servicios

Flexible shifts

Competitive salary

Monthly performance-based bonuses

Work from home option

Comprehensive training

Health and Wellbeing initiatives

Relocation support

Transportation allowance

Additional paid leave for education

Formación

• Strong phone and verbal communication skills with active listening abilities.
• Previous experience in customer service is a plus.
• Team-oriented with a positive attitude.

Responsabilidades

• Act as the face of the brand, assisting customers with inquiries.
• Use active listening and conversational skills to understand consumer issues.
• Offer empathetic support for sensitive customer cases.

Conocimientos

Fluent in Spanish

Verbal communication skills

Active listening skills

Organizational skills

Decision-making skills

Educación

High school education or equivalent

Herramientas

MS Office applications

Descripción del empleo

A global leader in healthcare is seeking a Spanish-speaking Healthcare Support Specialist to assist customers with inquiries and provide empathetic support. Key responsibilities include resolving customer issues and contributing to a supportive team environment. The ideal candidate will have strong communication skills and a high school education. This full-time position offers competitive pay, flexibility, and comprehensive training.