Bilingual Dutch-English Support Specialist (On-site Sofia)

Velenosi & Meredith Consulting; Barcelona; Presencial; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

An international consulting firm is seeking a Customer Support Specialist fluent in Dutch and English to join their team in Sofia. This on-site role involves assisting users with inquiries via phone, email, and chat, ensuring high-quality service in a fast-paced environment. Ideal candidates are passionate about helping people and have strong problem-solving skills. Training and development opportunities are provided.

Servicios

Paid training

Continuous development

Relocation support

Formación

• Fluency in both Dutch and English is required.
• Experience in customer support or service role is desirable.

Responsabilidades

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information and resolve customer issues efficiently.
• Support users with account management and product-related questions.

Conocimientos

Fluency in Dutch

Fluency in English

Customer service skills

Problem-solving

Descripción del empleo

An international consulting firm is seeking a Customer Support Specialist fluent in Dutch and English to join their team in Sofia. This on-site role involves assisting users with inquiries via phone, email, and chat, ensuring high-quality service in a fast-paced environment. Ideal candidates are passionate about helping people and have strong problem-solving skills. Training and development opportunities are provided.