Bilingual Customer Support Specialist – Spanish/English (Hybrid)

Essence Coaching Group; Sevilla; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A multinational customer support company based in Spain is looking for a Customer Support Representative fluent in Spanish and English. In this role, you will handle customer inquiries through various channels and provide technical support. Ideal candidates have strong communication skills and at least 1-2 years of experience in a similar environment. The position offers a competitive salary with opportunities for ongoing training and a hybrid work model after performance review.

Servicios

Salary of 1700 EUR gross per month

Structured onboarding

Ongoing skill development

Relocation assistance

Potential for hybrid work model after six months

Formación

• Spanish C1, English C1 proficiency is required.
• Customer-first mindset with excellent communication skills.
• Strong problem-solving skills and attention to detail.

Responsabilidades

• Handle inbound and outbound requests via phone, email, chat, and web form.
• Troubleshoot basic technical issues and provide solutions.
• Assist customers with spare parts search and purchases.

Conocimientos

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Descripción del empleo

A multinational customer support company based in Spain is looking for a Customer Support Representative fluent in Spanish and English. In this role, you will handle customer inquiries through various channels and provide technical support. Ideal candidates have strong communication skills and at least 1-2 years of experience in a similar environment. The position offers a competitive salary with opportunities for ongoing training and a hybrid work model after performance review.