Bilingual 2nd Level Support Lead & Testing

T-Systems Iberia; Reus; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading tech support company in Spain is seeking an experienced technical user support candidate with strong skills in software testing. The role requires fluent English and advanced German communication abilities, along with analytical skills to identify and resolve issues. Join a dynamic team with a hybrid work model and competitive benefits including continuous training and up to 26 vacation days.

Servicios

International dynamic work environment

Flexible schedule

Continuous training access

Flexible compensation plan

Life and accident insurance

More than 26 working days of vacation per year

Formación

• Business fluent in English.
• Advanced level in German.
• Experience in technical user support.

Responsabilidades

• Coordinate the support team.
• Analyze bugs in software projects.

Conocimientos

Technical user support

Manual testing

Communication skills

Analysis of bugs

Knowledge of railway and bus travel business

Atlassian Confluence

Atlassian Jira

ISTQB Standard Software Tests

ITIL

MS Azure DevOps

Rail & Transportation Management

Scrum

Descripción del empleo

A leading tech support company in Spain is seeking an experienced technical user support candidate with strong skills in software testing. The role requires fluent English and advanced German communication abilities, along with analytical skills to identify and resolve issues. Join a dynamic team with a hybrid work model and competitive benefits including continuous training and up to 26 vacation days.