Beauty Advisor - Plaza Norte 2 (Madrid)

Experis; Madrid; Presencial; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cultura emprendedora

Formación y desarrollo

Oportunidades internacionales

Paquete de compensación

Descripción de la vacante

Puig busca un Beauty Advisor para unirse al equipo en una tienda de Madrid. Serás el representante principal de nuestras marcas y contribuirás a ventas y satisfacción del cliente.

Buscamos experiencia en maquillaje y lujo, orientación al cliente, y capacidad de trabajar en equipo. Es imprescindible ser proactivo, flexible con horarios y tener buen dominio del inglés; otros idiomas son una ventaja.

Formación

• Experiencia comprobable en venta de fragancias, maquillaje y marcas de lujo.
• Enfoque al cliente y capacidad para construir relaciones duraderas.
• Excelentes habilidades de comunicación y escucha activa.
• Capacidad para trabajar en equipo y ser proactivo.
• Flexibilidad para horarios y tareas.
• Inglés competente; otros idiomas son una ventaja.

Responsabilidades

• Asegurar una experiencia de compra única y superar objetivos de venta.
• Promover ventas cruzadas y upselling manteniendo la calidad del servicio.
• Conocer a fondo todos los productos de la gama asignada y actualizarse.
• Transmitir la historia y valores de cada marca.
• Fidelizar a los clientes y recopilar información para relaciones a largo plazo.
• Participar en reuniones y colaborar en planes de acción.
• Gestionar eventos de tienda, lanzamientos y activaciones.
• Mantener la imagen de punto de venta conforme a estándares de la empresa.
• Participar en el stock de la categoría de productos para maximizar ventas.
• Trabajar en equipo con otros miembros y buscar soluciones.
• Asistir a formaciones y sesiones de management.

Conocimientos

Ventas de lujo

Trabajo en equipo

Excelente comunicacion

Escucha activa

Herramientas

Ninguno

Descripción del empleo

Descripción del trabajo

This job is with Puig, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

PUIG is looking for a Beauty Advisor to join our team, reporting directly to the Store Manager / Regional Manager of the assigned store. As a Beauty Advisor, you will be the primary representative of our brands to customers. We are a leader in the fragrance, beauty, and luxury sector, so your professionalism will be key to conveying the corporate image, ensuring customer satisfaction, and fostering loyalty. Your role will be essential in actively contributing to store sales and achieving both quantitative and qualitative objectives, working collaboratively within the team.

If you are passionate about sales and the world of luxury, we want to meet you!

What you’ll get to do

• Ensure a unique and unforgettable shopping experience at all times, guaranteeing the achievement of established Sell Out objectives, monitoring KPIs, other indicators, and store traffic metrics.
• Promote cross‑selling and upselling, striving to exceed objectives and ensuring the highest quality in sales and customer experience.
• Have a deep knowledge of all products within the assigned range and stay updated at all times.
• Narrate the stories and values of each of our brands. Stay informed about our industry and competitors.
• Ensure customer loyalty by collecting their information through appropriate tools and building long-term relationships with them.
• Participate in regular store meetings and contribute to the implementation of a winning action plan.
• Manage all special events, including collection launches, customer events, counter/store animations, podiums, sales events, and mall events, etc.
• Ensure that the point of sale expresses the excellence of our brands sublimely, constantly guaranteeing the perfect display of our products according to company standards, and identifying any necessary corrections to increase sales.
• Proactively participate in the product category stock process to maximize sales (merchandise receipt, inventories, warehouse, orders, etc.).
• Contribute to a collaborative environment and service excellence by working as a team with other members, showing proactivity and seeking solutions, all in accordance with the company’s values.
• Attend all relevant training sessions, programs, and meetings led by store management and the education team.

We’d love to meet you if you have

• Passionate about or with solid experience in selling fragrances, makeup, and luxury or niche brands.
• Proven experience as a makeup specialist.
• Customer‑oriented, with the ability to build lasting and trusting relationships.
• Excellent communication skills and active listening abilities.
• Enjoy working in a team and are an open, ambitious, dynamic, and proactive individual.
• Flexible in adapting to various schedules and tasks.
• Proficient in English; knowledge of additional languages is a plus.

A few things you’ll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Centro de trabajo: La Taberna de Roscón, S.

Jornada completa con dos/tres días de descanso semanales dependiendo de la semana.

Salario bruto anual: 19.Alojamiento y gastos ...