Base Logistics & Customer Support Lead

KBR, Inc.; Madrid; Presencial; EUR 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

KBR Benefits

Descripción de la vacante

KBR, Inc. is seeking a Customer Service Supervisor to serve as the installation’s focal point for supply feedback, coordinating with base units to keep aircraft and defense systems operational. You will monitor interfaces between maintenance and materiel management and provide guidance on proper use of supply systems.

The role requires a strong background in AF supply procedures, ILS-S, and data accuracy, with ability to train others and ensure compliance with safety and regulatory standards.

Formación

• Must meet AFSC 2S071, Supply Management Craftsman, as defined in AFI 36-2101.
• Two years of base supply customer service experience.
• High school diploma or equivalent.
• Proficient in ordering equipment, parts, and supplies.
• Mastery of the Integrated Logistics System-Supply (ILS-S) and related database products FEDLOG, WEBFLIS, and ELMS.
• Knowledge of Air Force Materiel Management publications, specifically DAFMAN 23-300 and ILS-S User’s Manual.
• Experience preparing reports, tracking metrics, and identifying process improvements.
• Ability to train and mentor while ensuring compliance with policies and procedures.
• Knowledge of workplace safety procedures and material handling practices.
• Proficiency with Microsoft Office applications.

Responsabilidades

• Coordinates with Resource Advisors and creates, modifies, and deletes organizational supply accounts in ILS-S and ELMS.
• Audits customers supply accounts to identify discrepancies and ensure adherence to financial and inventory regulations.
• Tracks, processes, and provides status on customer backorders by interfacing with enterprise partners at 635 and 735 SCOGs.
• Monitors supply listings to ensure priority orders are processed rapidly to keep aircraft and defense systems operational.
• Supports customers during degraded operations with manual accounting recovery procedures to keep operational readiness.
• Acts as authority for document control through daily transaction audits ensuring signed documents match computer records.
• Maintains Custodian Authorization/Custody Receipt Listing files. Ensures units order equipment according to authorizations.
• Manages internal transfer of equipment between base units and coordinates disposition of obsolete or excess equipment.
• Coordinates and tracks communications security (COMSEC) items, which are subject to stringent national security controls.
• Accounts for and updates deployment-ready War Reserve Materiel assets to support wartime taskings. Tracks Capital Assets.
• Performs as the liaison between the base customers and logistics function.

Conocimientos

AFSC 2S071

Base supply experience

Ordering equipment proficiency

Microsoft Office

ILS-S mastery

FEDLOG/WEBFLIS/ELMS knowledge

Safety procedures

Report development

Training/mentoring

Educación

High school diploma

Associate/Bachelor in related field

Herramientas

ILS-S

FEDLOG

WEBFLIS

ELMS

Descripción del empleo

KBR, Inc. is seeking a Customer Service Supervisor to serve as the installation’s focal point for supply feedback, coordinating with base units to keep aircraft and defense systems operational. You will monitor interfaces between maintenance and materiel management and provide guidance on proper use of supply systems.

The role requires a strong background in AF supply procedures, ILS-S, and data accuracy, with ability to train others and ensure compliance with safety and regulatory standards.