Barcelona: Multilingual Customer Support Specialist

Cross Border Talents; Barcelona; Presencial; EUR 26.000 - 34.000; Jornada completa

Descripción de la vacante

Cross Border Talents is seeking Customer Service Specialists in Barcelona, Spain. Fluency in Dutch, German, Danish, Swedish, Flemish, or Turkish, plus good English, is required. You will assist customers by phone, email, or chat and provide professional support in an international team.

Relocation to Barcelona is possible, and candidates from other countries are welcome to apply. The role emphasizes high customer satisfaction and adherence to procedures in a dynamic, multilingual setting.

Formación

• Fluent/native level in one of the listed languages (Dutch, German, Danish, Swedish, Flemish, Turkish).
• Good level of English.
• Excellent communication and customer-service skills.
• Comfortable working with computers and digital tools.
• Previous customer service experience is a plus, but not mandatory.
• Motivation to work and live in an international environment.

Responsabilidades

• Assist customers by phone, email, or chat.
• Handle customer questions and requests professionally.
• Provide accurate information and appropriate solutions.
• Resolve issues while maintaining a high level of customer satisfaction.
• Follow project procedures and quality standards.
• Work effectively in an international environment.

Conocimientos

Multilingual

Dutch language

German language

Danish language

Swedish language

Turkish language

Good English

Communication skills

Tech savvy

Descripción del empleo

Cross Border Talents is seeking Customer Service Specialists in Barcelona, Spain. Fluency in Dutch, German, Danish, Swedish, Flemish, or Turkish, plus good English, is required. You will assist customers by phone, email, or chat and provide professional support in an international team.

Relocation to Barcelona is possible, and candidates from other countries are welcome to apply. The role emphasizes high customer satisfaction and adherence to procedures in a dynamic, multilingual setting.