Back Office con inglés y catalán

ATIPIKA; Vitoria; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A luxury real estate agency in Vitoria, Spain, is seeking a Back Office professional to provide exceptional customer service as the first point of contact for high-profile clients. The ideal candidate will have strong communication skills, organizational abilities, and experience in luxury settings. Proficiency in Spanish, Catalan, and English is required, along with knowledge of social media and design tools such as InDesign and Canva. This role offers a competitive salary and professional growth opportunities.

Servicios

Dynamic work environment

Opportunities for professional growth

Competitive salary

Formación

• Experience in luxury real estate, hospitality, or high-end services.
• Professional appearance and exceptional customer service.
• Strong organizational abilities and attention to detail.

Responsabilidades

• Answer and direct phone calls with professionalism.
• Manage appointment scheduling and maintain an organized calendar.
• Handle emails and correspondence promptly.
• Assist with document preparation and data entry.
• Support sales and management team as needed.

Conocimientos

Customer service

Communication skills

Organizational skills

Multitasking

Social media knowledge

Fluency in Spanish

Fluency in Catalan

Fluency in English

Herramientas

Microsoft Office Suite

CRM software

InDesign

Canva

Descripción del empleo

Are you a highly professional and detail-oriented individual with a passion for delivering outstanding customer service? Our prestigious luxury real estate agency is looking for a Back Office to be the first point of contact for our high-profile clients. If you have excellent communication skills, a polished demeanor, and a commitment to excellence, we invite you to apply.

Key Responsibilities

• Answer and direct phone calls with a high level of professionalism.
• Manage appointment scheduling and maintain an organized calendar.
• Handle emails and correspondence, ensuring timely and accurate responses.
• Assist with administrative tasks such as document preparation and data entry.
• Coordinate courier and mail services.
• Provide support to the sales and management team as needed.
• Knowledge about RRSS
• Branding focus oriented

Requirements

• Previous experience in a similar role (preferably in luxury real estate, hospitality, or high-end services).
• Excellent verbal and written communication skills.
• Professional appearance and exceptional customer service skills.
• Strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to multitask and work under pressure.
• Property listing description.
• Fluency in Spanish, Catalan, and English.
• Indesign and canva.

What We Offer

• A dynamic and elegant work environment.
• Opportunities for professional growth within the luxury real estate industry.
• Competitive salary.

If you are passionate about providing an exceptional first impression and thrive in a luxury setting, we would love to hear from you!

📩 Apply now by sending your resume to [e-mail]