Associate Director, Science & Tech Operations

Ie University; Madrid; On-site; EUR 90,000 - 120,000; Full time

Job summary

IE University, School of Science & Technology, is seeking an Associate Director - Operations to lead faculty operations, data integrity and teaching quality assurance. You will supervise program coordinators, collaborate with academic leadership and ensure smooth day-to-day operations for undergraduate programs in Madrid and Segovia.

The role emphasizes faculty-facing processes, data management and continuous improvement of academic delivery, with occasional travel between Madrid and Segovia

Qualifications

• Master’s degree or equivalent in a relevant field.
• At least five years’ professional experience in academic administration or similar.
• Strong English proficiency; Spanish is a plus.
• Experience with CRM and LMS tools and data management.

Responsibilities

• Oversee faculty operations, data integrity and course logistics.
• Coordinate with faculty, program staff and leadership on academic delivery.
• Lead quality assurance, assessment and continuous improvement initiatives.
• Prepare reports and insights for senior leadership.

Skills

Stakeholder management

Project management

Data analysis

Operational excellence

Education

Master’s degree in Higher Education Administration, Data Analytics, Operations Management, Education, Business or related

Tools

CRM platforms

Blackboard

Canvas

Power BI

Tableau

Job description

IE University, School of Science & Technology, is seeking an Associate Director - Operations to lead faculty operations, data integrity and teaching quality assurance. You will supervise program coordinators, collaborate with academic leadership and ensure smooth day-to-day operations for undergraduate programs in Madrid and Segovia.

The role emphasizes faculty-facing processes, data management and continuous improvement of academic delivery, with occasional travel between Madrid and Segovia