Assistant Store Manager

Michael Hill; Vich; On-site; EUR 35,000 - 47,000; Full time

Benefits offered by this job

Staff discounts

Performance-based incentives

Job summary

Michael Hill is seeking an Assistant Store Manager to lead and inspire a team at Waurn Ponds. You will drive sales, coach staff, and ensure memorable customer experiences.

In this role you will participate in leadership development, benefit from a structured 6-week Stepping Stones program, and have clear career progression toward Store Manager roles across our store network. A roster with two consecutive days off supports work-life balance.

Qualifications

• An experienced retail leader who is ready to coach, motivate and inspire a team to achieve results.
• Customer-focused with a genuine passion for creating memorable experiences.
• Energetic, collaborative and motivated by achieving sales targets and KPIs.
• Confident in supporting day-to-day store operations and driving strong team performance.
• Available to work 38 hours per week across the required roster, including Monday to Thursday and Sunday.

Skills

Leadership

Customer focus

Team motivation

Sales targets

Job description

Are you passionate about creating exceptional customer experiences and ready to take the next step in your retail leadership career? If you're driven by results, confident in leading and inspiring others, and motivated to achieve sales targets and KPIs, Michael Hill Waurn Ponds is looking for an Assistant Store Manager to join the team.

This is an exciting opportunity to build your career, support a passionate team and help create memorable moments for our customers every day.

Why You'll Love This Role

• Leadership Development: Strengthen your leadership capabilities while supporting, coaching and inspiring the Waurn Ponds team
• Structured Training: Benefit from our 6-week Stepping Stones program, along with ongoing support and mentorship
• Career Progression: Build your career towards Store Manager and future leadership opportunities across our store network
• Work-Life Balance: Enjoy planned rosters with two consecutive days off
• Exclusive Perks: Access staff discounts and performance-based incentives

Who You Are

• An experienced retail leader who is ready to coach, motivate and inspire a team to achieve results
• Customer-focused with a genuine passion for creating memorable experiences
• Energetic, collaborative and motivated by achieving sales targets and KPIs
• Confident in supporting day-to-day store operations and driving strong team performance
• Available to work 38 hours per week across the required roster, including Monday to Thursday and Sunday

About Michael Hill

Since 1979, Michael Hill has been a symbol of timeless style and exceptional craftsmanship. With stores across Australia, New Zealand and Canada, we're proud to be certified by the Responsible Jewellery Council and committed to sustainability, inclusion and celebrating life's special moments.