Assistant Restaurant Manager

Marriott Hotels Resorts; Barcelona; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading hotel and restaurant company in Barcelona is seeking a Manager to oversee daily restaurant operations. Responsibilities include managing teams, ensuring compliance with standards, and enhancing guest satisfaction. Ideal candidates will have extensive experience in food and beverage management. The role requires a strong commitment to customer service and staff development in a fully employed capacity.

Formación

• 4 years' experience in the food and beverage culinary or a related professional area.
• 2 years' experience with a 2-year degree in a relevant field.

Responsabilidades

• Assist in managing restaurant team and ensuring performance expectations.
• Supervise daily shift operations and communicate departmental goals.
• Ensure compliance with restaurant policies and procedures.
• Interact with guests to obtain feedback on service levels.
• Supervise training initiatives for ongoing employee development.

Conocimientos

General Insurance

Advertisement

Fabrication

Internet

Administration Support

Import & Export

Educación

High school diploma or GED

2-year degree in Food Service Management or related field

Descripción del empleo

JOB SUMMARY

Areas of responsibility include Restaurants / Bars and Room Service if applicable. Assists in the daily supervision restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals then implements plan.

CANDIDATE PROFILE

• Education and Experience: High school diploma or GED; 4 years experience in the food and beverage culinary or related professional area.
• OR: 2-year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major; 2 years experience in the food and beverage culinary or related professional area.

CORE WORK ACTIVITIES

• Assisting in Management of Restaurant Team
  • Handles employee questions and concerns.
  • Monitors employees to ensure performance expectations are met.
  • Provides feedback to employees based on observation of service behaviors.
• Assists in supervising daily shift operations.
  • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
  • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
• Conducting Day-to-Day Restaurant Operations
  • Ensures all employees have proper supplies equipment and uniforms.
  • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
  • Ensures compliance with all restaurant policies standards and procedures.
  • Monitors alcohol beverage service in compliance with local laws.
  Manages to achieve or exceed budgeted goals.
• Performs all duties of restaurant employees and related departments as necessary.
  • Opens and closes restaurant shifts.
• Providing Exceptional Customer Service
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Supervises staffing levels to ensure that guest service operational needs and financial objectives are met.
  • Encourages employees to provide excellent customer service within guidelines.
  • Handles guest problems and complaints seeking assistance from supervisor as necessary.
  • Strives to improve service performance.
  Sets a positive example for guest relations.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Meets and greets guests.

Conducting Human Resource Activities

• Supervises ongoing training initiatives. Uses all available on the job training tools for employees.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Coaches and counsels employees regarding performance on an on-going basis.

Additional Responsibilities

• Provides information to supervisors co-workers and subordinates by telephone in written form e-mail or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift of Restaurant Manager.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience : Manager

Key Skills

General Insurance, Advertisement, Fabrication, Internet, Administration Support, Import & Export

Employment Type : Full-Time

Vacancy : 1