Area Manager, Operations, AMZL

Amazon; Tarragona; Presencial; EUR 55.000 - 75.000; Jornada completa

Descripción de la vacante

Amazon Logistics (AMZL) seeks an Area Manager for a Delivery Station in Tarragona to lead safety, quality, and efficiency across shifts while guiding a team toward on-time delivery and high standards.

You will analyze performance data, implement improvements, and collaborate with other managers to standardise best practices across shifts.

The role emphasizes mentoring new managers and upholding Amazon Leadership Principles in a fast-paced, 24/7 environment.

Formación

• Bachelor's degree or advanced degree.
• Experience in people management.
• Experience working with multiple groups of stakeholders.
• Experience using data analysis to drive business decisions.
• Fluent in Spanish and English (C1 or above).

Responsabilidades

• Build, oversee, and champion safety culture across all shifts.
• Analyse operational data and implement changes to maintain quality and productivity.
• Lead and manage process-improvement projects to streamline workflows.
• Evaluate shift performance and define actions to strengthen operational excellence.
• Collaborate with managers to standardise best practices across shifts.
• Mentor new and developing managers within the team.

Conocimientos

People management

Data analysis

Stakeholder management

Bilingual Spanish/English

Educación

Bachelor's degree or higher

Herramientas

MS Office Suite

Descripción del empleo

Description

Operations is the beating heart of Amazon. As an Area Manager at a Delivery Station, this role sits at the centre of last-mile logistics, ensuring orders are fulfilled, dispatched, and delivered to customers on time and to the highest standard. The position involves leading a team focused on safety, efficiency, and quality, while driving continuous improvement projects across the operation.

Key job responsibilities

• Build, oversee, and champion a culture of safety and associate wellbeing across all shifts
• Analyse operational performance data and implement changes to maintain consistently high quality and productivity standards
• Lead and manage process improvement projects to streamline workflows and optimise Delivery Station output
• Evaluate shift performance against business objectives and define clear action plans to strengthen operational excellence
• Collaborate with fellow managers to standardise best practices and ensure consistency across all shifts
• Act as a role model and mentor to new and developing managers within the team

A day in the life

No two days are the same in a Delivery Station. Responsibilities span routine team management and daily operational tasks through to large-scale contingency planning and network-wide process improvement initiatives. The primary focus remains on owning a culture of safety, upholding quality standards, and ensuring each shift performs at its best. Mentoring emerging talent and role-modelling Amazon's Leadership Principles are equally central to the day-to-day experience.

About the team

Amazon Logistics (AMZL) manages last-mile delivery in partnership with third-party distribution businesses, combining creative thinking and continuous improvement to get millions of products into customers' hands. The mission is to deliver a seamless customer experience while rolling out innovative global delivery solutions, including Amazon Fresh and Prime Now.

The Delivery Station operates across two dimensions: an under-the-roof team that processes and dispatches millions of products daily, and an on-the-road network operating through Amazon Flex. The team runs 24/7 across most locations, with a strong people-first culture, particularly supporting associates on overnight shifts. Innovation is constant, from finding new ways to tackle industry logistics challenges to reducing the carbon footprint through advanced technology and a growing fleet of Electric Vehicles.

Basic Qualifications

• Bachelor's degree, or Advanced degree
• Experience in people management
• Experience working with multiple groups of stakeholders
• Experience using data analysis to drive business decisions
• Speak, write, and read fluently in Spanish and English at C1 level or above

Preferred Qualifications

• Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
• Experience in warehouse operations and logistics or equivalent
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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