Fashion brand Reporting to the Retail Director, you will be responsible for the commercial development and operational excellence of our network in Spain and Portugal, comprising around twenty points of sale (stores and department store concessions) and approximately 80 employees.
As a key ambassador of the brand’s strategy within your area, you will support the teams on a day-to-day basis and actively contribute to the growth, profitability and performance of the network.
Your main responsibilities will include:
- Driving commercial performance: grow the network’s sales and profitability, monitor key performance indicators (conversion rate, average basket, UPT, clienteling) and roll out action plans tailored to each point of sale
- Managing and developing teams: unite, coach and develop Store Managers and their teams, overseeing recruitment, onboarding, training and talent development.
- Operational excellence: ensure compliance with brand standards in terms of customer experience, visual merchandising and operational procedures, while maintaining rigorous stock and inventory management.
- Network leadership and partner relations: build close relationships with department stores and local partners, and support store opening, refurbishment and network development projects.
- Coordination with head office and support functions: work closely with the HR, Finance, Legal and Retail teams to ensure the roll-out of the Group’s strategy, the proper application of internal policies and smooth communication between local teams and head office.
- Administrative follow-up and local compliance: in liaison with support functions and local partners, oversee the network’s administrative, HR and regulatory matters (variable payroll elements, employment contracts, social security and employer obligations, internal procedures), ensuring accurate reporting of information and compliance with applicable regulations in Spain and Portugal.
- Analysis and reporting: analyse results, identify growth drivers and provide regular reporting to the head office teams in Paris.
- You have significant experience in multi-site management, ideally within the premium fashion or luxury sector.
- You are recognised for your leadership, your hands-on approach and your ability to unite and develop teams, including remotely.
- Results-driven, you have a strong commercial mindset and an excellent command of performance and profitability indicators.
- You work effectively across functions with support teams and are rigorous in following up on operational and administrative matters.
- You are a native Spanish speaker and fluent in English. Proficiency in Portuguese and/or French would be a real asset.
- You are available for frequent travel within Spain and Portugal, as well as occasional trips to head office in Paris.