APPs Observability Technician

Tata Consultancy Services; Comunidad de Madrid; Híbrido; EUR 43.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ticket restaurant plan

Childcare Ticket

Transport Ticket

Health Insurance

Descripción de la vacante

Tata Consultancy Services in Madrid is seeking an APPs Observability Technician to monitor and optimize complex observability stacks. You will build dashboards, diagnose performance issues, and support CI/CD pipelines using GitHub Actions and GitLab CI/CD.

You will manage infrastructure with Terraform, develop automation with Python and REST APIs, and handle incidents via ServiceNow in a hybrid Madrid workplace.

Formación

• 3 to 5 years of experience in observability or related roles.
• Proficient English (B2) and Spanish (C2).
• FP or university degree required.
• Knowledge of Docker, Kubernetes, AWS ECS, and networking basics.
• Familiarity with Jira and Agile methodologies.

Responsabilidades

• Monitor, log and trace applications and platforms using Grafana Cloud technologies.
• Build dashboards and diagnose ingestion, cardinality and performance issues.
• Support and maintain CI/CD pipelines using GitHub Actions and GitLab CI/CD.
• Manage infrastructure and observability resources through Terraform and GitOps practices.
• Develop automation tooling using Python, Bash, REST APIs and JSON integrations.
• Handle alerting, incident response, escalation processes and runbook maintenance.
• Manage incidents, service requests and changes through ServiceNow following ITSM practices.
• Maintain synthetic monitoring checks and optimize observability platform usage and costs.

Conocimientos

English proficiency

Spanish proficiency

Educación

FP or university degree

Herramientas

Docker

Kubernetes

AWS ECS

Networking fundamentals

Security best practices

Jira

Agile methodologies

Descripción del empleo

Are you a APPs Observability Technician in Madrid seeking a new interesting challenge?

WHAT WILL YOU DO?

We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:

• Monitor, log and trace applications and platforms using Grafana Cloud technologies.
• Build dashboards and diagnose ingestion, cardinality and performance issues.
• Support and maintain CI/CD pipelines using GitHub Actions and GitLab CI/CD.
• Manage infrastructure and observability resources through Terraform and GitOps practices.
• Develop automation tooling using Python, Bash, REST APIs and JSON integrations.
• Handle alerting, incident response, escalation processes and runbook maintenance.
• Manage incidents, service requests and changes through ServiceNow following ITSM practices.
• Maintain synthetic monitoring checks and optimize observability platform usage and costs.

WHAT TECHNOLOGIES, METHODOLOGIES OR TOOLS WILL YOU USE?

• Grafana Cloud
• Prometheus / Mimir
• Loki
• Tempo
• Terraform
• Python
• GitHub Actions / GitLab CI/CD
• ServiceNow

WHAT ARE WE LOOKING FOR?

Years' experience: 3 to 5 years

English: B2

Spanish: C2

FP or university degree

Knowledge of Docker, Kubernetes, AWS ECS, networking fundamentals, security best practices, Jira and Agile methodologies.

WHERE AND WHEN?

Workplace: Hybrid — Madrid

Work Schedule: 8x5 + oncall | 9:00AM – 18:00PM CEST

WHAT CAN WE OFFER YOU?

Permanent contract - We offer indefinite contracts from the first day.

Pay and benefits - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).

Work from home - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace

Opportunity knocks - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.

Learn as you grow - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.

Bring your buddy - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.

Connect globally - Work with people from all over the world. You can feel the multicultural workforce.

Benefit from being a TCSer – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.

And so on - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun!

WHO ARE WE?

Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally

With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute

TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies

TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain 2025 according to Forbes

Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS

Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance

WELCOME, WE ARE WAITING FOR YOU!