Application Operations Manager

EPAM Systems Inc; España; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

EPAM Systems Inc. in Madrid is seeking an Application Operations Manager to drive cloud migration and CI/CD transformation while maintaining reliability and compliance.

You will guide development teams toward cloud-native practices and continuous delivery in a private banking tech context, operating in a hybrid role centered in Madrid. You will define operational readiness, manage complex service issues, and collaborate with cross-functional stakeholders to meet business objectives in Spain.

Qualifications

• Proven experience in application operations, IT service management or engineering leadership.
• Strong background in programming languages including Java or .NET (C#).
• Practical experience with CI/CD tools such as GitLab, Jenkins or Azure DevOps.
• Hands-on experience with containerization and orchestration technologies like Kubernetes, Docker and Helm.
• Proficiency working with relational databases such as Oracle and PostgreSQL.
• Experience with observability and monitoring tools including Prometheus, Grafana, Dynatrace or Splunk.
• Familiarity with cloud platforms, with preference for Azure as well as experience with AWS or GCP.
• Knowledge of deployment tools and Infrastructure-as-Code principles such as Terraform or Octopus Deploy.
• Strong command of Git for version control and collaboration.
• Business fluency in English, both oral and written.
• Nice to have Fluent Spanish and German language skills.
• Strong experience with scripting languages such as PowerShell, Bash or Python for automation.
• Understanding of networking principles including ingress controllers and load balancers.
• Experience in business analysis and agile project methodologies.

Responsibilities

• Operate IT services end-to-end within defined SLAs while tracking and understanding service dependencies.
• Serve as the primary point of contact for operations, support, maintenance and service lifecycle inquiries.
• Drive re-platforming and migration of applications to cloud infrastructure following enterprise and security standards.
• Lead migration of CI/CD pipelines from Bitbucket or Jenkins to GitLab in alignment with platform requirements.
• Collaborate closely with development teams to enable DevOps practices, CI/CD automation and cloud-native development.
• Improve developer experience by creating templates, documentation and training materials that simplify platform adoption.
• Ensure adherence to enterprise compliance controls and secure-by-design principles.
• Coordinate operational tasks and troubleshoot complex system issues across environments.
• Partner with cross-functional stakeholders to align operational readiness with business objectives.
• Monitor service availability and performance to maintain high standards of reliability.

Skills

DevOps practices

CI/CD

Cloud platforms

English fluency

Tools

GitLab

Jenkins

Azure DevOps

Kubernetes

Docker

Helm

Oracle DB

PostgreSQL

Prometheus

Grafana

Dynatrace

Splunk

Terraform

Octopus Deploy

PowerShell

Bash

Python

Ingress controllers

Load balancers

Job description

Responsibilities

• Operate IT services end-to-end within defined SLAs while tracking and understanding service dependencies
• Serve as the primary point of contact for operations, support, maintenance and service lifecycle inquiries
• Drive re-platforming and migration of applications to cloud infrastructure following enterprise and security standards
• Lead migration of CI/CD pipelines from Bitbucket or Jenkins to GitLab in alignment with platform requirements
• Collaborate closely with development teams to enable DevOps practices, CI/CD automation and cloud-native development
• Improve developer experience by creating templates, documentation and training materials that simplify platform adoption
• Ensure adherence to enterprise compliance controls and secure-by-design principles
• Coordinate operational tasks and troubleshoot complex system issues across environments
• Partner with cross-functional stakeholders to align operational readiness with business objectives
• Monitor service availability and performance to maintain high standards of reliability

Requirements

• Proven experience in application operations, IT service management or engineering leadership
• Strong background in programming languages including Java or .NET (C#)
• Practical experience with CI/CD tools such as GitLab, Jenkins or Azure DevOps
• Hands-on experience with containerization and orchestration technologies like Kubernetes, Docker and Helm
• Proficiency working with relational databases such as Oracle and PostgreSQL
• Experience with observability and monitoring tools including Prometheus, Grafana, Dynatrace or Splunk
• Familiarity with cloud platforms, with preference for Azure as well as experience with AWS or GCP
• Knowledge of deployment tools and Infrastructure-as-Code principles such as Terraform or Octopus Deploy
• Strong command of Git for version control and collaboration
• Business fluency in English, both oral and written
• Nice to have Fluent Spanish and German language skills
• Strong experience with scripting languages such as PowerShell, Bash or Python for automation
• Understanding of networking principles including ingress controllers and load balancers
• Experience in business analysis and agile project methodologies

Every migration to the cloud exposes the limits of legacy systems and the pressure to modernize without disruption. The Application Operations Manager role in Madrid sits at the intersection of cloud migration and CI/CD transformation, where the stakes are high for reliability and compliance. The challenge is to keep services running smoothly while guiding teams through new platforms and automation standards. You shape how development teams adapt to cloud-native practices and continuous delivery. The person in this role decides how confidently the organization moves forward with each platform change. This is a hybrid role based in Madrid's city center, ideal for those eager to thrive in a dynamic environment and make a significant impact in private banking technology. Join EPAM and contribute to shaping the future of financial services in Spain!