Airline Technical Support Engineer - Valencia Office-En

CAE Defence & Security – Indo-Pacific; Valencia; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading aviation company in Valencia seeks a Technical Support Specialist. You will manage aircraft maintenance activities, troubleshoot technical defects, and provide guidance to maintenance teams. A minimum of 5 years in technical roles within aviation is required, along with an engineering degree or maintenance license. The role offers hybrid working with a focus on client satisfaction, and you will occasionally need to travel internationally.

Formación

• Minimum 5 years of experience in technical roles within an airline’s technical services, MCC, MRO, or component supplier.
• Familiarity with global civil aviation regulations and requirements (EASA/FAA).
• Flexibility in scheduling; availability to respond on short notice.

Responsabilidades

• Plan, monitor, and control maintenance activities of aircraft under CAE Management.
• Manage aircraft on ground (AOG) situations and expedite repairs.
• Provide technical guidance to maintenance personnel and flight crews.

Conocimientos

Technical problem-solving

Client satisfaction focus

Ability to work under pressure

Cross-functional collaboration

Time management

Educación

Relevant engineering degree or EASA/A&P maintenance license

Descripción del empleo

Join a world‑class aviation company and contribute to projects that enhance aircraft reliability and availability across the globe. As a member of the 24/7 Technical Support Team, you will play a key role in supporting our client’s operating fleet, ensuring compliance with airworthiness regulations, and delivering exceptional service.

Responsibilities

• Plan, monitor, and control maintenance activities of aircraft under CAE Management in real‑time.
• Manage aircraft on ground (AOG) situations and expedite repairs.
• Liaise with OEM on technical issues.
• Act as a point of contact between maintenance and flight crews, CAMO, MRO/Part‑145, flight ops, logistics, ensuring effective communication.
• Provide technical guidance to maintenance personnel, flight crews, and ground personnel, and be available for consultation and decisions on technical operational and procedural matters.
• Troubleshoot and address aircraft technical defects.
• Control and track defects using the maintenance management software, liaising with the client and MRO providers for defect rectification.
• Collaborate with maintenance teams to develop solutions for recurring problems.
• Maintain accurate records of aircraft maintenance activities.
• Source components from approved vendors in support of the operating fleets.
• Liaise with vendors and manage RFQ’s, PO’s, and shipping information.

Qualifications

• Minimum 5 years of experience in technical roles within an airline’s technical services, MCC, MRO, or component supplier.
• Possession of a relevant engineering degree or EASA/A&P maintenance license.
• Familiarity with global civil aviation regulations and requirements (EASA/FAA).
• Proactive attitude and initiative to address technical challenges.
• Demonstrated ability to work independently, handle multiple concurrent projects, and initiatives in a cross‑functional setting.
• Skill in simplifying complex processes and working under pressure.
• Strong focus on client satisfaction and delivering exceptional service.
• Flexibility in scheduling; ability to work shifts and weekends as required; availability to respond on short notice.
• Preferred: Prior working experience with Boeing and/or Airbus aircraft families.

Hiring

• Shift pattern: Morning or Afternoon shifts with on‑call weekends (1 out of 3).
• Hybrid working from the Valencia office.
• International travel: 15 %.
• Position type: Regular.
• Employment type: Full‑time.
• Seniority level: Mid‑Senior.
• Job function: Information Technology.

Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.