Airline Technical Support Engineer - Valencia Office

CAE; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A global aviation leader is seeking a dedicated Technical Support professional to manage maintenance activities and ensure aircraft reliability. The role requires significant experience in technical services, a relevant Engineering Degree or maintenance license, and a proactive approach to problem-solving. The position offers hybrid working options and involves international travel up to 15%.

Formación

• 5+ years experience in technical roles within Airline's Technical Services, MCC, MRO, or component supplier.
• Familiarity with global civil aviation regulations and requirements (EASA/FAA).
• Proactive attitude with initiative to address technical challenges.

Responsabilidades

• Plan and monitor maintenance activities of aircraft.
• Manage Aircraft on Ground (AOG) situations.
• Provide technical guidance to maintenance personnel and flight crews.

Conocimientos

Technical roles within Airline's Technical Services

Problem-solving under pressure

Client satisfaction focus

Ability to handle multiple projects

Communication skills

Educación

Engineering Degree or EASA/A&P maintenance license

Descripción del empleo

About This Role

Job Description

Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with projects to which you would be proud to contribute? Come share your passion with us.

By joining our 24/7 Technical Support team, you will become part of a dedicated global team focused on supporting our clients operating fleet, ensuring aircraft reliability and availability, while also remaining compliant with applicable airworthiness regulations. Are you ready to:

• Plan, monitor and control maintenance activities of aircraft under CAE Management in real-time.
• Manage Aircraft on Ground (AOG) situations and expedite repairs.
• Liaise with OEM on technical issues.
• Act as a point of contact between maintenance and flight crews, CAMO, MRO/Part-145, Flight Ops, Logistics, ensuring effective communication between the parts.
• Provides technical guidance to maintenance personnel, flight crews and ground personnel, and is available for consultation and decisions on technical operational and procedural matters.
• Troubleshoot and address aircraft technical defects.
• Control and track defects using the maintenance management software, liaising with the client and MRO providers for defect rectification.
• Collaborate with maintenance teams to develop solutions for recurring problems.
• Maintain accurate records of aircraft maintenance activities.
• Source components from approved vendors in support of the operating fleets.
• Liaise with vendors and manage RFQ’s, PO’s, and shipping information.

Our ideal candidate has:

• Minimum 5 years of experience in technical roles within Airline's Technical Services, MCC, MRO or component supplier.
• Possession of a relevant Engineering Degree or EASA/A&P maintenance license.
• Familiarity with global civil aviation regulations and requirements (EASA/FAA).
• A proactive attitude and able to take the initiative to address technical challenges.
• Demonstrated ability to work independently, handle multiple concurrent projects and initiatives in a cross-functional setting.
• Skill in simplifying complex processes and work under pressure.
• Strong focus on client satisfaction and delivering exceptional service.
• Flexibility in scheduling, ability to work shifts and weekends as required.
• Availability to respond on short notice.

Preferred Qualifications & Skills

• Prior working experience with Boeing and/or Airbus aircraft families is advantageous.

Shift Pattern

• Morning (07-15) or Afternoon (15-23) shifts with on-call weekends (1 out of 3).
• Hybrid working from the Valencia Office
• International travel 15%

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Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.

If you don\'t see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail]