AI-Driven Business Analyst Intern

HP Development Company, L.P.; Barcelona; On-site; EUR 6,700 - 11,000; Full time

Benefits offered by this job

Paid internship

Dedicated mentor

HP Graduate Program

Flexible work schedule

Job summary

HP Development Company, L.P. invites a Business Analyst Intern to join our Customer Service organization in Barcelona, Spain. You will support administration, data analysis, and reporting while applying AI-enabled improvements to drive efficiency and decision-making.

This early-career role offers a structured internship, with mentorship and potential progression to HP Graduate Program. Flexible hours are available (4 hours/day part-time or 8 hours/day full-time) for 4 to 12 months, starting

Qualifications

• Must be enrolled at a Spanish university and able to sign an internship agreement.
• Available to start February 2027 and continue through June–July 2027.
• Interest in customer operations, data analysis, and AI-enabled improvement.

Responsibilities

• Support business administration activities across the Customer Service function, including coordination, action tracking, and document preparation.
• Maintain operational trackers, governance records, reporting packs, and service performance documentation.
• Collect, clean, organise, and analyse customer service data, including backlog and trends.
• Prepare recurring and ad hoc reports, dashboards, summaries, and management presentations.
• Support root-cause analysis and identify recurring issues needing attention.
• Document processes, SOPs, and workflow updates to improve consistency.
• Apply AI tools to improve data interpretation, reporting efficiency, and productivity.
• Identify automation opportunities within customer service reporting and workflows.
• Collaborate with stakeholders to gather information and support improvement initiatives.
• Contribute to projects linked to service governance and process improvement.

Skills

Excel

PowerPoint

Data analysis

Administrative discipline

Communication

Education

Business Administration / Analytics (pursuing or completed)

Information Systems

Tools

Microsoft Excel

PowerPoint

Job description

HP Development Company, L.P. invites a Business Analyst Intern to join our Customer Service organization in Barcelona, Spain. You will support administration, data analysis, and reporting while applying AI-enabled improvements to drive efficiency and decision-making.

This early-career role offers a structured internship, with mentorship and potential progression to HP Graduate Program. Flexible hours are available (4 hours/day part-time or 8 hours/day full-time) for 4 to 12 months, starting