AI Automation Solutions Consultant

Maisa; Andalucía; Híbrido; EUR 60.000 - 95.000; Jornada completa

Descripción de la vacante

Maisa is seeking a Solutions Consultant to join Client Services. You will own engagements from discovery through solution design and build, understanding client automation use cases and producing precise specifications so AI Engineers can implement without ambiguity.

You will lead discovery, map AS-IS processes, design TO-BE workflows with Digital Workers, and define KPIs and scope. The role requires fluency in Spanish and English and travel up to 25%.

Formación

• Proven experience working with enterprise clients on process transformation or technology implementations.
• Demonstrated ability to run discovery sessions and whiteboard solution approaches on the spot.
• Strong process mapping skills, comfortable with AS-IS/TO-BE methodologies.
• Ability to produce technical specifications that engineering teams can execute against without ambiguity.
• Hands-on experience applying AI in practical business contexts, beyond prompting ChatGPT.
• Strong communication skills, able to hold credibility with both technical and business stakeholders.
• Experience scoping and estimating project work, including with imperfect information.
• Professional fluency in Spanish and English.

Responsabilidades

• Lead process discovery sessions with client stakeholders, mapping end-to-end workflows.
• Document AS-IS processes, identify inefficiencies, and assess automation potential.
• Gather and structure business requirements, constraints, and dependencies.
• Design TO-BE processes incorporating Digital Workers, defining where automation delivers value.
• Define scope, KPIs, and success criteria for each use case with client and delivery team.
• Create clear, actionable technical specifications including flow, logic, integration points, and data mappings.
• Validate technical feasibility and alignment with business objectives.
• Hand off specifications to AI Automation Engineers with no ambiguity and no undocumented assumptions.
• Remain available during build to clarify design intent and resolve questions.
• Review completed Digital Workers against the original design to ensure objectives are met.
• Participate in UAT to validate the designed experience.
• Own client relationships, translate between business and technical audiences.
• Scope and estimate work under time pressure, iterating as requirements evolve.
• Collaborate with Product and Engineering to relay insights and influence roadmaps.

Conocimientos

Consultancy experience

Solutions architecture

BPM / process consulting

Technical delivery

Client engagement

Requirements gathering

Technical specifications

AI in business contexts

Communication skills

Spanish and English

Travel up to 25%

AS-IS/TO-BE

Educación

Bachelor's or Master's degree in IT, Business, or related field

Descripción del empleo

Maisa is seeking a Solutions Consultant to join Client Services. You will own engagements from discovery through solution design and build, understanding client automation use cases and producing precise specifications so AI Engineers can implement without ambiguity.

You will lead discovery, map AS-IS processes, design TO-BE workflows with Digital Workers, and define KPIs and scope. The role requires fluency in Spanish and English and travel up to 25%.