After-Sales & Service Excellence Lead

GAC Motor Europe; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Excellent bonus structure

Fast career track

Descripción de la vacante

GAC Motor Europe, located in Madrid, is seeking a results-oriented professional with a strong background in the automotive industry. You will be responsible for driving service excellence, managing warranty processes, and establishing a robust service partner network.

The ideal candidate has at least 5 years of relevant experience, strong analytical skills, and fluency in English plus one additional European language. The role offers a competitive salary and an exceptional bonus structure in a supportive work environment.

Formación

• Minimum 5 years of experience in the automotive industry or mobility services.
• Strong communication, teamwork, and interpersonal skills.
• Excellent English and one additional European language or Chinese is a plus.

Responsabilidades

• Drive Service Excellence and Standards.
• Lead Warranty and Quality Management.
• Establish and strengthen service partner network.

Conocimientos

Analytical skills

Communication skills

Customer-oriented mindset

Negotiation skills

Herramientas

Commercial management software

Digital tools

Descripción del empleo

GAC Motor Europe, located in Madrid, is seeking a results-oriented professional with a strong background in the automotive industry. You will be responsible for driving service excellence, managing warranty processes, and establishing a robust service partner network.

The ideal candidate has at least 5 years of relevant experience, strong analytical skills, and fluency in English plus one additional European language. The role offers a competitive salary and an exceptional bonus structure in a supportive work environment.