Administrative Assistant

Globeia; Málaga; Presencial; EUR 30.000 - 50.000; A tiempo parcial

Descripción de la vacante

A leading identity verification company in Madrid is looking for Freelancing Associates to provide on-site identity verification support. You will assist clients with fingerprinting services, maintain documentation, and ensure high standards of customer service. The role offers a flexible part-time schedule with training provided. Successful candidates will be professional, reliable, and detail-oriented, with proficiency in English and preferably some Spanish.

Servicios

Competitive hourly pay

Flexible schedule

Training and ongoing support

Formación

• Based in or around Madrid.
• Professional, reliable, and punctual.
• Comfortable working onsite for 4–5 days per week.

Responsabilidades

• Assist clients visiting the office for fingerprinting and verification services.
• Handle and process documents securely and accurately.
• Maintain organized records of completed appointments.
• Provide excellent customer service and ensure client comfort throughout the process.

Conocimientos

Customer service

Document handling

Attention to detail

English proficiency

Spanish knowledge

Descripción del empleo

Job Title: Freelancing Associate – On-Site Identity Verification Support

Location: Madrid

Job Type: Part-Time

Industry: Identity Verification / Documentation Services

About Globeia

Globeia is a leading Identity Screening company headquartered in the Greater Toronto Area, Canada, with an additional office in San Francisco, USA, and expanding globally. We offer Fingerprinting, Criminal Background Checks, Employment Screening, Apostille, Authentication & Legalization Services to clients across North America.

About the Role

We are seeking professional and dependable Freelancing Associates in Madrid to support our on-site identity verification and fingerprinting services.

In this role, you will work a few hours per day, 4–5 days a week at our office space in the city, assisting clients with their fingerprinting appointments. Your responsibilities will include guiding clients through the process, ensuring all documentation is handled securely, and maintaining a professional and organized environment.

Occasionally, you may also be required to travel within the city (typically within 10 minutes to 1 hour) to meet clients at their locations when needed.

Key Responsibilities

• Assist clients visiting the office for fingerprinting and verification services
• Handle and process documents securely and accurately
• Maintain organized records of completed appointments
• Provide excellent customer service and ensure client comfort throughout the process
• Occasionally travel locally to conduct on-site fingerprinting appointments (if required)

Requirements

• Based in or around Madrid
• Previous experience in customer service, administration, or document handling is an advantage (training provided)
• Professional, reliable, and punctual
• Proficient in English (Spanish knowledge is an asset)
• Comfortable working onsite for 4–5 days per week
• Possess a smartphone with internet access
• High attention to detail and confidentiality

What We Offer

• Competitive hourly pay
• Part-time, flexible schedule
• Training, tools, and ongoing support provided
• Opportunity to work in an international and growing organization