Administration Support Receptionist (0.6 FTE)

Health New Zealand - Te Whatu Ora Nelson Marlborough; País Vasco; On-site; EUR 13,000 - 21,000; Part time

Job summary

Health New Zealand | Te Whatu Ora is seeking an organised Administrative Support Receptionist for the Community Oral Health Service in Nelson. You will be the first contact for whānau, patients and visitors, delivering a welcoming experience while handling day-to-day administration.

The role covers reception, appointment coordination, patient flow and data management, working across our regional clinics. A friendly, professional approach and strong Microsoft Office skills are essential.

Qualifications

• Previous reception and/or administration experience.
• Excellent customer service and communication skills.
• Strong organizational skills and the ability to prioritise competing tasks.
• Accurate data entry skills and proficiency in Microsoft Office applications.
• A high level of professionalism, discretion, and attention to detail.

Responsibilities

• Providing professional front-line reception and telephone support.
• Booking, coordinating and rescheduling patient appointments.
• Assisting with patient flow and clinic scheduling.
• Maintaining accurate patient records and data entry.
• Supporting clinicians with administrative processes and documentation.

Skills

Customer service

Communication

Organization

Data entry

Discretion

Tools

Microsoft Office

Job description

About the Role

Administrative Support - Receptionist (Community OralHealth Service), Nelson, Permanent Part-time Playan important role delivering exceptional front-line service and contribute to acollaborative team environment.Comejoin us in this beautiful area and be part of growing our service towardexcellence in Oral Health Care. Come Health New Zealand | Te Whatu Ora is firmly grounded in the principlesof Te Tiriti o Waitangi and is committed to building a health system thatserves all New Zealanders.About the RoleAs Administrative Support - Receptionist in the CommunityOral Health Service, you willbe the first point of contactsupporting whānau, patients and visitors. You will play a vital role increating a welcoming experience while ensuring the smooth day-to-day administrationof our Community Oral Health clinics. This is a varied and rewarding rolecombining reception, administration, patient coordination and data managementresponsibilities.Working closely with our clinical and administrative teams,you'll help support equitable access to oral health services for tamariki andtheir whānau across our region.

Some key tasks are:

• Providingprofessional front-line reception and telephone support;
• Booking,coordinating and rescheduling patient appointments;
• Assistingwith patient flow and clinic scheduling;
• Maintainingaccurate patient records and data entry;
• Supportingclinicians with administrative processes and documentation.

This is a permanent, part-time position working 48 hours per fortnight (0.6 FTE),generally between 7.00AM and 6.00PM (current clinic hours are 0745-1645hr). Youwill be based in Nelson on Wednesdays, Thursdays and Fridays, with theflexibility to work across our district from time to time sites as required. Please view the position description for furtherinformation.

About the Team/Service/ Location

The Community Oral Health Service provides free oral healthcare for eligible children and adolescents across the Nelson Marlboroughregion. Our dedicated team of oral health therapists, dental assistants andadministration professionals work together to deliver accessible, high-qualitycare and improve oral health outcomes for tamariki and whānau in ourcommunities.

For more information on living andworking in Nelson / Tasman click here About you

About you

Our Community Oral Health Service is looking for anorganised, friendly and customer-focused Administrative Support Receptionist tojoin our team.

To be successful in this role, you will:

• Previous reception and/or administration experience;
• Excellentcustomer service and communication skills;
• Strongorganisational skills and the ability to prioritise competing tasks;
• Accuratedata entry skills and proficiency in Microsoft Office applications;
• Ahigh level of professionalism, discretion, and attention to detail.

The successful candidate must be eligible to work in NewZealand or hold a valid NZ visa at the time of applying.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community.

We welcome applications from our diverse Māori,Pacific, disabled, and rainbow communities.