Account Manager (Spain) - Temporary Coverage

Netflix Servicios de Transmisión España, S.L.; Madrid; On-site; EUR 40,000 - 60,000; Full time

Job summary

Netflix is seeking an Account Manager in Madrid to lead the pre-to-post sale campaign execution as a strategic partner to Netflix Sales Partners. You will build media plans, respond to RFPs, and oversee campaign setup with cross-functional teams.

Fluent in English and Spanish, you will drive performance reviews, billing coordination, and client relationships during an 11-month parental leave cover with the Spain Ads team.

Qualifications

• 3+ years of Account Management and/or Sales Planning in digital media.
• Experience with Sales Operation systems (CRM, OMS, Ad Servers).
• Knowledge of digital media sales, Direct IO, Programmatic.
• Excellent English and Spanish communication skills.
• Strong analytical and project management abilities.
• Familiarity with ad research vendors is a plus.

Responsibilities

• Partner with Sales to understand client goals and deliver excellent service.
• Build media plans and respond to RFPs around pricing and targeting.
• Identify upsell/cross-sell opportunities based on campaign performance.
• Lead weekly pipeline and pacing meetings with Sales Partners.
• Provide post-campaign reports and performance insights.
• Coordinate asset collection and kickoff meetings with clients.
• Collaborate with cross-functional teams to produce creative assets.
• Work with Ads Operations for order setup and troubleshooting.
• Oversee delivery performance and campaign optimizations.
• Navigate escalations and drive long-term solutions.
• Maintain understanding of Netflix ad products and policies.
• Support monthly billing and invoicing with clients and finance.

Skills

Account Management

Sales Planning

Video Advertising

CRM Systems

Education

Bachelor's degree in Marketing or related field

Tools

CRM

OMS

Ad Servers

Job description

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Netflix is seeking an Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure high-quality execution and excellent client service. This role is for 11 months to cover a parental leave in our Spain Ads team.

Key Responsibilities:

• Partner with aligned Sales Partners to understand client goals and objectives in order to deliver excellent customer service
• Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
• Proactively identify and recommend in-flight upsell and cross-sell opportunities to clients based on campaign performance and evolving client objectives
• Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance
• Provide clients with necessary campaign performance including post-campaign wrap reports
• Host campaign kick-off meetings and partner with client on gathering campaign launch assets
• Partner with cross-functional teams on the production of custom creative assets
• Collaborate with Measurement and research vendors to ensure accurate campaign setup, data collection, and delivery of meaningful insights
• Work closely with Ads Operations for order implementation and technical troubleshooting
• Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
• Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
• Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies
• Contribute to monthly billing & invoicing process with clients and finance
• Establish strong working relationships with client, agency partners, and cross functional teams.

We’re Looking for:

• 3 or more years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
• Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
• Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
• Excellent verbal and written communication skills in both English and Spanish
• Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
• Proven project management skills with ability to manage multiple projects or requests concurrently
• Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Integral Ad Science, DoubleVerify, Kantar, etc.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams.

We approach diversity and inclusion seriously and thoughtfully.

We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

At Netflix, we want to entertain the world. Whatever your taste, and no matter where you live, we give you access to best-in-class TV series, documentaries, feature films and games. Our members control what they want to watch, when they want it, in one simple subscription. We’re streaming in more than 30 languages and 190 countries, because great stories can come from anywhere and be loved everywhere. We are the world’s biggest fans of entertainment, and we’re always looking to help you find your next favorite story.