Account Manager, Spain

RateHawk; Barcelona; Remote; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Flexible schedules

Remote work

Corporate English program

Training and conferences

Corporate travel discounts

MyTime Day Off

Job summary

RateHawk, part of Emerging Travel Group, is seeking an Account Manager to maintain and grow relationships with partners in Barcelona, Spain. This remote role requires travel up to 50% and a strong B2B travel background.

You will expand presence in the territory, collaborate with the sales team, provide system training to partners, and drive API deals while reporting through CRM systems.

Qualifications

• Minimum of 3 years of successful experience in account management or business development in B2B travel companies.
• In-depth knowledge of the travel market in the region, including B2B networks (tour operators, travel agencies, OTAs).
• Fluent in English and Spanish; other languages are advantageous.
• Travel up to 50% of time may be required.
• Strong analytical and data-driven decision-making abilities.

Responsibilities

• Expand and consolidate presence in the assigned territory.
• Maintain and develop relationships with signed partners (tour operators, travel agencies, TMOs, OTAs).
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Provide system training to partners and follow up with new and existing partners.
• Position the brand in the travel trade through product presentations and networking events.
• Address issues, ensuring partner support and payment processing accuracy.
• Provide market and competitive analysis and regular CRM-based reporting.
• Develop and maximize API deals with partners.

Skills

Account management

Business development

CRM knowledge

API deals

Analytical skills

English

Spanish

Tools

CRM systems

API integration

Job description

RateHawk is part of Emerging Travel Group— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As an Account Manager you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.

This is a remote position open to candidates based in Barcelona, Spain.

What You’ll Do:

• Expand and consolidate presence in the assigned territory;
• Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
• Collaborate with the sales team to identify and grow opportunities within the territory;
• Follow-up with existing and new partners in order to provide system training;
• Position the brand within the travel trade through ongoing product presentations and networking events;
• Address incident issues, ensuring partners support;
• Payments control: oversee and ensure accuracy in transaction processing;
• Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
• Provide market & competitive environment analysis;
• Provide regular comprehensive reporting through CRM and internal systems;
• Maximize and develop API deals with the potential and existing partners.

Requirements

Must have:

• Relevant Experience. Minimum of 3 years of successful experience in account management or business development of B2B companies within the travel industry;
• Market Knowledge. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
• Language knowledge. Fluent in English and Spanish; other languages are advantageous;
• Travel Requirements. Up to 50% of travel time may be required;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team-player;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Competence in API technology deals.
• CRM knowledge.

Benefits

• Flexible schedules and opportunity to work remotely.

• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.

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