Account Manager – HS Consumer Finance

HomeServe Iberia; Comunidad de Madrid; Híbrido; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote working measures

Flexible working hours

Descripción de la vacante

HomeServe Consumer Finance is seeking a highly motivated Partner Manager to grow our portfolio of installation partners across Spain and coordinate the end-to-end financing process. You will maintain strong partner relationships, train partners on financing products and drive commercial opportunities to support growth.

The role combines account management, business development and operational coordination in a fast-growing financing environment, based in Madrid area with flexible working

Formación

• Minimum 3-5 years in Key Account / Business Development or Partnership Management.
• Experience in consumer finance, financial services or fintech in Spain.
• Experience managing B2B partner networks and commercial relationships.

Responsabilidades

• Develop and manage a portfolio of installation partners across Spain.
• Build long-term relationships with stakeholders in partner organisations.
• Monitor performance via KPIs and reports.
• Coordinate financing process and payments to partners.
• Support on partnership growth plans and commercial negotiations.

Conocimientos

Relationship management

Negotiation

Communication

Project management

Accounts payable / invoicing

Analytical thinking

Problem solving

Fast-paced environment adaptability

Educación

Bachelor's degree in Business Administration/Finance/Economics

Descripción del empleo

In HomeServe Consumer Finance are looking for a highly motivated and commercially driven Partner Manager to manage and grow a portfolio of installation partners offering our consumer finance solutions across renewable energy, including Solar, Heat Pumps, Boilers and Air Conditioning.

The successful candidate will be responsible for maintaining strong relationships with existing partners, ensuring operational excellence throughout the financing process, coordinating with the internal credit analyst team, and identifying new strategic partnerships that contribute to the company’s growth objectives.

This role combines account management, business development, operational coordination and stakeholder management in a fast-growing financing environment.

KEY RESPONSIBILITIES:

Partner Relationship Management

• Support the development of a portfolio of installation partners across Spain.
• Act as a point of contact for partners regarding financing solutions, processes and commercial opportunities.
• Build long-term relationships with key stakeholders within partner organisations.
• Conduct regular business reviews to monitor performance and identify growth opportunities.
• Provide training and support to partners on financing products, processes and digital tools.

Operational & Financial Coordination

• Monitor and manage the end-to-end financing process to ensure a seamless customer and partner experience.
• Coordinate and oversee payment and transfer processes to installation partners, ensuring accuracy and timely execution.

Business Development

• Manage the onboarding and diligence of new installation partners.
• Support on the development and execution partnership growth plans aligned with company objectives.
• Build relationships with leading installers, utilities and home energy solution providers.
• Support negotiations of commercial agreements and partnership terms.
• Contribute to achieving annual origination and portfolio growth targets.

Reporting & Performance Monitoring

• Monitor partner performance through KPIs analysis.
• Prepare reports on application and loan volumes, conversion rates, approval rates and partner activity.
• Maintain accurate sales pipeline management.
• Provide market intelligence and competitor insights to support business strategy.

REQUIREMENTES:

Experience

• Minimum 3-5 years of experience in Key Account Management, Business Development or Partnership Management.
• Previous experience within consumer finance, financial services, lending, banking or fintech environments in Spain.
• Experience managing B2B partner networks and commercial relationships.

Skills & Competencies

• Strong commercial and relationship management skills.
• Excellent communication and negotiation abilities.
• Strong organisational and project management capabilities.
• Acumen in accounts payables and invoicing.
• Analytical mindset with strong attention to detail.
• Problem-solving and customer-focused approach.
• Comfortable working in a fast-paced growth environment.

Education & Languages

• Bachelor's degree in Business Administration, Finance, Economics or a related field.
• Fluent Spanish and English (desirable).

CONDITIONS:

• Permanent (indefinite-term) employment contract.
• Work location: Pozuelo de Alarcón, Madrid.
• Flexible working hours: Monday to Thursday from 8:30 a.m. to 6:00 p.m. and Friday from 8:00 a.m. to 3:00 p.m.
• Summer working hours apply during July and August, from 8:00 a.m. to 3:00 p.m.
• Fixed salary plus variable compensation based on the achievement of individual objectives.
• Annual leave: 26 working days, plus December 24th and December 31st.
• Remote working, flexibility, and work-life balance measures.

At HomeServe, we are committed to our people and their talent. As an employer, we are dedicated to providing equal employment opportunities. Therefore, all applications are assessed without regard to gender, origin, ethnicity, religion, age, sexual orientation, gender identity, disability, or any other individual characteristic.