Account Manager

CARTO; Andalucía; A distancia; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading spatial analysis platform company is seeking an Account Manager to enhance customer retention and revenue growth. This remote role requires over 5 years of experience in software sales and account management, strong communication skills in English and Spanish, and a proactive mindset. You will partner with Enterprise Customer Success Managers and develop sustainable relationships with clients across Spain.

Servicios

Competitive, results-based compensation

Employee stock options plan

Private medical insurance

Flexible work hours

Education Stipend

Flexible compensation

English classes

Formación

• 5+ years of experience in software sales, account management, or renewals for a SaaS company.
• Proven track record of quota attainment and account growth.
• Geospatial or analytics experience is highly valued.

Responsabilidades

• Successfully renew over 87% of contracts within the assigned business.
• Expand ARR by identifying new use cases across the organization.
• Engage with customers to uncover business needs and co-create solutions.

Conocimientos

Software sales experience

Account management

Strong analytical skills

Excellent communication skills

Knowledge of MEDDIC

Bilingual in English and Spanish

Descripción del empleo

Account Manager

Department: Sales

Employment Type: Full Time

Location: Spain

Description

CARTO is the leading cloud‑native spatial analysis platform. Unlike other GIS systems, CARTO eliminates data fragmentation and technical bottlenecks by letting you build and deploy everything from AI Agents and geospatial workflows to interactive maps directly within your data warehouse.

CARTO breaks down the silos between technical and business teams, making spatial analysis accessible to everyone – from technical specialists like data analysts, GIS analysts & developers, to business analysts and decision‑makers. This makes Location Intelligence more accessible, scalable, and governable, helping companies turn their data into business value for use cases like optimizing network planning, assessing risk, and identifying growth opportunities.

To continue our growth, we are looking for an enthusiastic and intellectually curious Account Manager. You’ll work across a wide array of Enterprise and Mid‑Market clients, focused on customer retention, expansion, and value realization, partnering closely with our Enterprise Customer Success Managers to generate new growth and revenue within existing accounts.

Your understanding of customer challenges, ability to communicate value at multiple levels, and disciplined approach to account planning will help shape both our growth strategy and product direction.
This role is remote‑based in Spain.

What you will achieve

• Successfully renew over 87% of the contracts within the assigned book of business on a quarterly basis through strong relationship management and data‑backed negotiation.
• Expand ARR within existing accounts by identifying new use cases and champions across the organization.
• Maintain a deep understanding of CARTO’s platform and clearly articulate how it delivers value for different customer personas.
• Engage with customers to uncover business needs, map value, and co‑create solutions aligned with their strategy.
• Navigate complex organizations and procurement processes while influencing stakeholders at all levels, including C‑level.
• Build and execute thoughtful account and territory plans to ensure sustainable growth and retention.
• Accurately forecast growth and retention metrics, tracking performance against goals.
• Collaborate cross‑functionally to ensure customer success and share insights that shape product development.
• Continuously learn from customer feedback and internal coaching to refine your approach and drive better outcomes.

What you need to thrive

• 5+ years of experience in software sales, account management, or renewals for a SaaS, data, or cloud company.
• Proven track record of quota attainment and account growth, ideally within complex, multi‑stakeholder environments.
• Fully knowledgeable on MEDDIC
• Geospatial or analytics experience is highly valued, as is a grasp of the competitive landscape in GIS and data analytics.
• Strong analytical, planning, and organizational skills — you know how to design and execute an account strategy.
• Excellent communication skills in English and Spanish; additional languages are a plus.
• Naturally curious, coachable, and proactive, with a lifelong learning mindset and openness to feedback.

What we offer

• Competitive, results‑based compensation
• Access to our employee stock options plan
• Private medical insurance
• Flexible work hours in a focused but casual environment
• Education Stipend
• Flexible compensation
• English classes