Account Executive Advertisers (f/m/d)

Awin Global; Madrid; Híbrido; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A global marketing firm is seeking an Account Executive to manage small and medium affiliate programs. This role involves serving as the main contact for advertisers, deliver strategic insights, and enhance customer satisfaction. The ideal candidate will have at least 1 year in advertising or e-commerce, strong analytical skills, and proficiency in English. The company offers flexible working arrangements and a strong focus on employee well-being.

Servicios

Flexible four-day work week

Private health insurance

Remote working allowance

Professional development opportunities

Formación

• Minimum of 1 year experience in advertising or e-commerce.
• Ability to understand customer needs and provide excellent customer care.
• Proficiency in data-driven solutions.

Responsabilidades

• Manage small and medium affiliate programs with clients.
• Act as focal point for advertiser communication and strategic direction.
• Monitor program portfolio and deploy optimizations.

Conocimientos

Previous experience in advertising or e-commerce

Understanding of e-commerce related technologies

Ability to develop long-term customer rapports

Analytical ability to detect challenges/opportunities

English B2 or above

Descripción del empleo

As an Account Executive you will work in Account Management Department. You will take on full management of small and medium affiliate program within the business, providing a wide scope of services to said clients.

You will act as the focal point of contact for your advertiser(s), providing strategic direction and optimisation techniques, identifying new business opportunities in order to grow your programmes and reach the company and your clients’ objectives, supporting with technical and financial issues, instilling good account manager practices, liaising and communicating with the publishers and other key stakeholders.

Key Tasks

• Respond to advertisers queries being solution-oriented and taking an efficient approach to issues.
• Monitor a large program portfolio to proactively deploy new opportunities and/or optimizations
• Be able to deliver scalable solutions to sell publishers opportunities for a multi-industry advertiser portfolio.
• Deliver multiple actions plan to maintain/enhance our customer satisfaction score
• Advice and train naïve advertiser for their first experience in affiliate marketing
• Design scalable processes to support new programs in the ramp up phase and keep being a knowledge expert sharing with them.

Skills & Expertise

• Previous experience in advertising or e-commerce of at least 1 year
• Understanding of e-commerce related technologies and solutions and ability to differentiate the various online marketing channels.
• Ability to understand customer needs and work towards customer care.
• Ability to develop and maintain long-term customer rapports
• Analytical ability to detect challenges/opportunities and bring solutions based on data-driven solutions.
• English B2 or above.

Our Offer

• Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Enjoy "Intensive working hours" in July and August where you will be scheduled 7 hours.
• Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
• Welfare: We provide you with private health insurance (Sanitas) that covers several types of health, vision and dental treatments. Furthermore, you can request to receive part of your salary on payment in kind for transportation, food, childcare, etc.
• Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
• Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.

At Awin, we are committed to complying with all relevant labour regulations, including Royal Decree 901/2020. This decree is fundamental to us, as it reinforces our commitment to equal employment opportunity and diversity in the workplace. For more information on how we comply with this decree and our inclusive hiring policies, please see https://www.awin.com/es/diversity