Account Executive

HH Global; Comunidad de Madrid; On-site; EUR 50,000 - 100,000; Full time

Benefits offered by this job

Agile working conditions

Bonuses

Personalized career development plans

Job summary

A global employer is seeking an Account Executive to manage client relationships and enhance an online platform for a leading FMCG client. The ideal candidate will coordinate product uploads, ensure data accuracy, and work closely with stakeholders to drive improvement and optimize performance.

Qualifications

• Experience working in a client services environment.
• Strong organization and time management skills.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Upload new products and content to the client platform.
• Ensure content accuracy and alignment with client expectations.
• Communicate timelines for updates and monitor platform performance.

Skills

Organizational skills

Attention to detail

Time management

Problem-solving

Tools

Digital tools

Content management

Job description

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We have an opportunity for an Account Executive to join the team in EMEA working with one of our global FMCG company clients. The Account Executive will be responsible for working closely with both client stakeholders and internal contacts to maintain, update and improve our client-facing online platform.

As the Account Executive you will be the key point of contact for our client platform, managing the end-to-end experience, ensuring data accuracy and driving continuous improvement. You will coordinate the product upload process and keep other online assets up-to-date in line with the client brief and the client expectations.

Role responsibilities

• Upload of new products and content to the client platform.
• Ensure content, tools and features of the client platform are accurate and aligned with client expectations.
• Collaborate with internal SMEs to implement updates and improvements to the platform.
• Work directly with clients to understand their requirements and provide technical support when needed.
• Communicate realistic timelines for required updates or improvements.
• Monitor projects to ensure they are delivered to specification, on time and in line with agreed perimeters.
• Monitor platform performance and proactively identify areas for optimization.
• Report regularly to the Senior Account Manager on platform performance and project milestones.

What we need from you

• Experience working within a client services environment directly engaging with clients.
• Familiarity with digital tools and content management.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects simultaneously.
• Strong time management and prioritisation skills.
• Experience of finding solutions.
• Knowledge of trade marketing materials an advantage.

HH Global know that our people are our greatest asset. We strive to create an environment in which passionate, innovative and talented individuals can truly shine. Working for a global employer you’ll enjoy a comprehensive programme of rewards and benefits, from agile working and bonuses to personalized career development plans.

We’re committed to giving back. Every member of our team can take time out to volunteer for one of our nominated charities, to support the fantastic work they do.

Your new career starts here, click apply to find out more.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Marketing, and Advertising

• Industries

  Advertising Services and Marketing Services

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