Academic Content Director, Asset Management & Planning

Ie University; Comunidad de Madrid; On-site; EUR 85,000 - 110,000; Full time

Job summary

IE University in Madrid invites applications for an Academic Content Director to lead syllabus management, academic documentation, and team development. You will drive automation and process improvement, coordinate cross-functional stakeholders, and guide a 5–7 person team through data-driven changes.

Strong English, project leadership, and higher-ed experience are required. The role emphasizes end-to-end process ownership, collaboration with IT, and ensuring timely delivery of academic

Qualifications

• Master's degree or postgraduate qualification.
• 5 to 7 years in team management, operations, process management, transformation or related roles.
• Experience in process improvement and automation, data analysis and reporting.
• Experience leading technology projects and working with technical teams from a functional perspective.
• Experience in the higher education sector.
• Professional level of English, spoken and written.

Responsibilities

• Lead end-to-end management of the syllabus process, from planning and monitoring through to closure.
• Coordinate preparation and management of academic documentation, teaching materials and associated information.
• Define and maintain procedures, controls and quality criteria that ensure process consistency.
• Oversee calendars, workloads, milestones and dependencies to ensure deadlines are met.
• Identify operational incidents and risks, resolve or escalate them, and follow up until closure.
• Organise, allocate and supervise the team's work, setting clear priorities and responsibilities.
• Define objectives, assess performance and provide regular feedback.
• Foster autonomy, collaboration and continuous improvement within the team.
• Identify operational needs for digitalisation, automation and simplification.
• Translate needs into functional requirements and work with IT on testing and validation.
• Monitor results and propose improvements based on data and feedback.
• Define and maintain indicators to monitor activity and deadlines.

Skills

Team management

Data analysis

Automation concepts

Data visualization

English proficiency

Process improvement

Education

Master's degree or postgraduate qualification

Tools

Excel

Workflow management tools

Academic platforms

Automation tools

Data visualization tools

Job description

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University’s Asset Management & Planning department is looking for an Academic Content Director to join its team!

Lead the end-to-end management of the syllabus, academic documentation and associated materials, ensuring deadlines are met and a consistent service is provided to the academic areas. The role is also responsible for driving the technological evolution of these processes, from identifying opportunities through to the implementation and adoption of new tools.

The post holder will develop and professionalise a team of 5 to 7 people, establishing clear ways of working, fostering their autonomy and ensuring that the operation evolves through data, automation and continuous improvement.

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

We are looking for a person to join a full-time position in Madrid - IE Tower.

Responsibilities

Your role as a Academic Content Director will involve:

Syllabus and Academic Documentation Operations

• Ensure the end-to-end management of the syllabus process, from planning and monitoring through to closure.
• Coordinate the preparation and management of academic documentation, teaching materials and associated information.
• Add new items to the academic materials catalogue as needed, based on faculty demand and new learning resources.
• Define and maintain procedures, controls and quality criteria that ensure process consistency.
• Oversee calendars, workloads, milestones and dependencies to ensure established deadlines are met.
• Identify operational incidents and risks, resolve or escalate them where necessary, and follow up until closure.

Team Leadership and Development

• Organise, allocate and supervise the team's work, setting clear priorities and responsibilities.
• Manage team capacity and sizing in line with academic cycles and peaks in activity.
• Define objectives, assess performance and provide regular feedback.
• Foster greater autonomy, specialisation and results orientation within the team.
• Promote a culture of collaboration, accountability, learning and continuous improvement.

Technological Transformation and Process Improvement

• Identify operational needs and opportunities for digitalisation, automation and simplification.
• Translate the area's needs into clear, prioritised functional requirements.
• Work with IT on functional testing, solution validation and incident resolution during implementation.
• Coordinate the validation of solutions and the resolution of incidents during implementation.
• Facilitate the adoption of new tools within the team through communication, training, support and usage monitoring.
• Monitor the results of implemented solutions and propose improvements based on data and feedback.

Data, Reporting and Coordination

• Define and maintain indicators to monitor activity, deadlines, quality, efficiency and technology adoption.
• Prepare regular reporting to support decision-making and anticipate needs or deviations.
• Collaborate with the Academic Planning and Faculty Experience, Academic Operations and Library teams, Program and Area Directors, faculty members and academic coordinators.
• Act as the functional counterpart to IT and product teams, as well as to Administration and suppliers where appropriate.
• Align expectations among the different stakeholders and ensure clear communication throughout operational cycles and projects.

Qualifications

To thrive in this role, you should possess the following qualifications:

Education and Experience

• Master's degree or postgraduate qualification.
• Demonstrable experience of 5 to 7 years in team management, operations, process management, transformation or related roles.
• Experience in process improvement and automation, data analysis and reporting.
• Experience leading technology projects and working with technical teams from a functional perspective.
• Experience in the higher education sector.
• Professional level of English, spoken and written.

Technical Knowledge and Skills

• Practical knowledge of technology tools applied to process and operations management.
• Advanced Excel skills and the ability to analyse, structure and present data clearly.
• Knowledge of project management methodologies and the ability to apply them in practice.
• Ability to define functional requirements, design tests, validate solutions and support their implementation.
• A technical profile in development, programming or systems architecture is not required.
• Knowledge of academic resources and content will be valued.
• Knowledge of automation tools, data visualisation, workflow management and academic platforms will be valued.

Unleash your full potential and make an impact. The next move is yours!

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.